[Resolved]  Vodafone — Harassment by vodafone since last 2 years.

Vodafone — Harassment Harassment Harassment

I had a vodafone no. transferred by my ex-collegue and on the same day I also changed the plan as per my usage. In first month they didnt send me the bill as per the new plan and I complained to their customer care no. but they asked me to visit their gallery and then the executive reworked the bill after 2-3 visits. Later on I received my bills as per my chosen plan and suddenly in one of the month when the usage was on a higher side they changed to some other plan where the call charges were on a very higher side with difference in the rentals and other facilities which had resulted in a bill of more than 7000 INR. I wasnt worried of any huge bill value but the bill wasnt as per my plan. So I called up the so called helpline and tried to register the complain but they again asked me to run to their gallery and denied taking any such complain. i visited their gallery for more than 4-5 times and the reply was the same that they will get back to me but never turned up calling me to clarify the doubts. then they started sending their agents to my house where I told them to provide my the right bill so that i can make the payment but they inturn didnt do it till date and in mean while i had taken another connection for my new company purpose and they started barring my outgoing calls all the time even though i had made all payments on the same day of the bill and also when my usage hasnt even reached the credit limit. On speaking to their support team no one provides the right details and releases the outgoing for few hours and again the same problem. Then one sudden day when i threaten them with the legal step to be taken against them they show their best support in calling us to give best possible reason for harrasments that they do and later i learn that it was my earlier bill which made them do that. And again the same thing visit our gallery. Iam also working like them and also travelling how is it possible to visit them everytime and fail to understand that if everything is being done by gallery people why the helpline guys need to be hired. also on going to their gallery they are too helpless. It seems like one person is caught hold for the harassment so that they can keep themselves busy and prove to their empployers that they are worth hiring.
I dont understand when will our government take some serious action against these guys. here itself i can see we have around 700-800 claints registered in their name but no step taken against these guys. helpline is supposed to be for the convience of the customers and not for the harassment and i am sorry to say that the culprits are still enjoying our hard earned money and even after shelling out money we end up being harassed. I think the governemnt should cancell their lisence after knowing about n number of complaints for fraud, harassment and so on.

Vodafone / Harassing Customer — Harassing Customer

I have been using Vodafone pre paid service for the last 1.5 yrs. I wanted to migrate to post paid. I applied for the same in the 1st week of Aug. But I was denied on the pretext that I refused to give them the informations which they sought for. Why will one not give details when he has already spent Rs. 250 and the informations which they are asking for are not personal.

Then after 20 days I re-applied and the application was rejected. This time the reason which they are citing is that they can't locate my flat. All the documents and the money for the SIM card was collected by a Vodafone guy from my same flat. Today I went to Vodafone Store for further enquiry. I was really stunned and frustrated when the customer care executive asked me to apply again through her. She told me that if I do that then my number would be converted to post paid within 2 days. I have already paid Rs. 500 for the sim card and have visited Vodafone Store thrice but all my labor and time went in vain.

Plz see to it and take proper action ASAP if possible.

Thanks.

Vodafone — Vodafone harassment

Dear sir,

I am regular user of vodaphone for last 7 years & few months back i request for conversion of my connection from Postpaid to Prepaid where as the vodaphone executives inspite of converting my connection start haressing me
i complained this thing to their UK OFFICE then some action might have been taken against them
but now since today morning they simply withdrawn services for my number [protected] without informing me
please register my complaint as i am suffering a lot of loss in my bussiness & for my some important concerons
this uninformed action by vodaphone lead to me a big proffessional and personal loss

with regards,
Charanjeet Bedi
[protected]

wrong billing wrong billing wrong billing i lost the sim, and i collect the new sim also but they are charged 100/- per new post paid sim my no:[protected], i am deepak, hyderabad.actualy other networks no charges for post paid sim if we lost the sim, so many times i called to customer care. but they are also not responded. i send the mail also but no respond, why they are debiting to my account 100/-, if every customer loss 100/-, vodafone will gain how much can we calculate and this net work also not good in hyderabad in ameerpet .but it is a one of the big center .in hyderabad.

Vodafone — harassment of customer

1)
recently i received a call from vodafone about providing me internet usage services on my number [protected], which i clearly refused.
After a day ot two my internet service plan was automatically activated of rs. 21,
after a few more days Rs. 96 plan was also activated by itself on 1 jan, 2011 n deducted from my account.
now when i called the customer care, they speak of some policy n say now those cannot be refunded.

2)
i went to a vodafone dealer to get my account recharged,
Narang 27
Booth no 44, Sec 27 D, Chandigarh,

i asked him for the full value plans, to which he told me they were above 500 Rs. denomination,
then i asked him to gt me a talktime value of 100 or Rs 150.
he got me recharged with 150 which got me 1500 free vodafone to vodafone local minutes.
these were totally worthless for me,
the dealer was himsel[censored]naware of such scheme, n when asked why did he gt me the special recharge done, he answered that i asked him to do so.
i reported the whole incidence to vodafone store, they gave me a nodal number for complaint of dealers [protected]. the nodal officer refused that it is not done at their office , n asked nme to call 111 customer care, and lodge a complaint there.
when i called 111 , they told me that such a complaint can not be lodged with them also.
i donot know where to complaint about the dealer.

I am totally frustrated with the company's behaviour n feel completely helpless.
i have incurred a loss of 300 rs, in 1 week of no usage..kindly help me.


Tavneet Singh
2546, Sec 19 C
Chandigarh - 160019
Contact - [protected]

Vodafone — asking for bill when i have reported the loss of sim 2 yrs back

I have been using four vodafone connections for past 4 yeaars...in august 2007 i lost a postpaid sim.
At that time i went to vodafone cleared all unpaid bills( i have entry in passbook)
and told them to close the connection.
I was taken in confidence that my connection has been closed and i did not get any bills from vodafone for 6 months. but after that i got a bill which had all rent in it and no usage charges.
i went to vodafone store they excepted their mistake and siad that they have waved off the bill and connection has been closed.
but now after 8 mnths i have started recieving calls from them regarding a balance amount of 2020 bugs to be paid and they are saying that these are usage charges.
just because of that they have closed one of my working numbers.
i am really disgusted by their service and people who handle them..
now dont know what to do every time they call they say that they are putting a legal case against us..
please help

[protected]

Vodafone — stop service again and again

Enough now .... My mob no. [protected]
The services of my phon stop again and again ..3 , 4 time I visted vodafone office. What is this .....there is no one to listen my complaints.....this is request to u that plz start my phon early....

Vodafone — Haressment from vodafone gallery & helpline no.

My no. is [protected], this is the post paid, 3G, Data card no. this no. is only used for Data card, not a single employee responding me by day one regarding my querry, i.e
1. i paid for 3G connection but i m getting 2G service, when i call on coustmer care, they will not responding me regarding my querry, they just transfer my call from one department to another. & dissconect my call i m trying many time but they continue dissconnect my phone call.
2. this type of harressment Dailly facing in ghatkopar east Vodafone Gallery, not only me, many of client suffer this harressment. if you have any facility to check this problem by visiting personally, So please visit there.

Regard
Mukesh Gaund

Vodafone — vodafone harassment

Hi
I have been cheated by vodafone !!
name: nitin chinnannavar
email:[protected]@gmail.Com

I am fed up with vodafone service sorry harassment!!!
I dont get any kinda of network at my work place!!I raised a complaint for cancellation but vodafone doesnt bother abt it.!!!

When I dont get network y should I pay rental??? vodafone is not ready to provide any kinda of rental waiver !!vodafone accepted that there is poor network coverage but will still have to use pathetic service!!I want to know how is vodafone cheating its customers??

y should indian govt even consider waiving off tax when they make money by cheating people...

I am facing network problem for 6 months and want vodafone to pay for the loss and harassment its causing to me..

vodafone are harassing me by blocking my number !!!its causing lot of problem for me since I have shared the no @ office and solely dependent on that number!!I am not happy with vodafone service and network and dont want to pay any rental to vodafone for harassing me ,since I blogged on the site....vodafone has not called me even once !!!!they just say we will call u?? but when!! even nodal officer I tried reaching 4 times and not available for 1 or the other reason!!!

I need compensation from vodafone now!!