Vodafone — Clip Services

Address:Hyderabad, Andhra Pradesh

Hi Vodafone,

I Doodi Lavanya bearing the telephone numbers [protected]/[protected] on behalf of P. Ednatej. I have been using this number it’s been more than 4 years from now.
As per your request we have submitted the hard copies of the required documents at Malakpet Vodafone store on November 05, 2010. Still my clip services have been deactivated. I am just wexed with the services provided by Vodafone.

Initially as Ednatej is not in Hyderabad I have even submitted the soft copies of the Address Proof, ID Proof, and a Passport size photograph to Corporatecare.[protected]@vodafone.in but the worst part is I did not get any response from them.

This is the second time that Vodafone had disconnected my CLIP Services.

For the first instance I have called them and spoke to the Floor in charge and she some got my services activated in 5 hours of time.

For the second time I decided that I will get my number disconnected and take a new connection. But still I called the customer care people and on Saturday November 20, 2010 at around 9 am and she informed me that there is some technical error and she assured me that the services will be back in 5 hours. I thought this is done but trust me till now my services are not yet activated.

If so this is the case then no one would like to go forward with the services provided by you people.
You can reach me on [protected].

Hope someone would respond.

Warm regards,
Doodi Lavanya
Analyst | Sales, Marketing & Business Development
Deloitte Support Services India Pvt Limited
Deloitte - Block E | Nanakramguda Village | Serilingampally Municipality | Ranga Reddy District | PIN – 500008,
Andhra Pradesh | India
Tel (US): +[protected] | Mobile: +91 [protected]
[protected]@deloitte.com | www.deloitte.com

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I FEEL ASHAMED TO WRITE THAT I PURCHASED FOUR NEW PREPAID CONNECTIONS OF VODAFONE ON 10.11.2009 WITH NUMBER SERIES-[protected]/[protected]/[protected]/[protected].
AFTER ONE WEEK i.e. ON 17.11.2009 THE CLIP SERVICES ON ALLTHE FOUR NUMBERS HAVE BEEN DISCONNECTED WHEREAS THE DISTRIBUTOR HAS CONFIRMED THAT HE HAD SUBMITTED ALL THE NECESSARY DOCUMENTS ON 11.11.2009 ITSELF.

WILL THE VODAFONE AUTHORITIES FEEL THEIR RESPONSIBILITY AND COME FORWARD TO COMPENSATE THE INCONVENIENCE/HARASSMENT CAUSED TO ITS CUSTOMERS FOR NO FAULT OF THE CUSTOMERS.

WILL THEY? OR THE SYSTEM WILL CONTINUE AND THE VODAFONE WILL GO SCOT-FREE AFTER HARASSING THE CUSTOMERS?

VARINDER SINGH, SAHITYA VATIKA, C-4A/16-A, JANAK PURI, NEW DELHI 110058, MOBILE [protected]
email [protected]@yahoo.com
[protected]@yahoo.com

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