[Resolved]  Vodafone — Mobile compatible issue

Address:

Hyderabad, Andhra Pradesh

HI,

AM SHIHARI FROM HYDERABAD . I HAVE TAKEN VODAFONE NUMBER [protected] IN THE YEAR 2008 I HAVE BEEN A LOYAL CUSTOMER AND HAS LIVED BY THEIR TEAMS AND CONDITION NOW THAT I AM WORKING IN AM MULTINATIONAL AND AS A COMPANY HAS SWTICHED OVER TO CUG WITH AIRTEL AND HAVE SUBMITTED AN REQUEST TO MY CURRENT SERVICE PROVIDER, LITTKLE TO MY KNOWLEDGE THAY HAVE COME UP WITH SOME EXCUSE AM NOT AWARE AND NOT SIGNED ON. AM ATTACHING THE MAIL FROM VODAFONE ASKING ME TO PAY AN AMOUNT OF 5000 RUPEES.

KINDLY HELP


Dear Mr. Bhogadi,

Thank you for your e-mail dated 26/02/2012 about Mobile number portability of your Vodafone connection [protected].

We sincerely regret the inconvenience caused.

We wish to inform that, your above mentioned Vodafone number is under contractual obligation. Hence, port out request has been rejected. Kindly contact your Relationship Manager in order to cancel the contractual obligation and proceed with port out request.

Further, we wish to inform that, payment of Rs. 5000 is mandatory for Mobile Number Portability as your number is a silver number.

In case you need further help, do call or e-mail us. We will do our best to help you.

Happy to Help

Vahid Mulani
Vodafone Corporate Relations

Contact numbers
Vodafone care: 111 or +91-[protected]
Fax number: +[protected]
E-mail: corporatecare.[protected]@vodafone.com
Website: www.vodafone.in