[Resolved] Vodafone — Illegal deduction of amount | |||
Hi,my prepaid mobile no.is [protected] (Govind gupta) i have problem that Vodafone have activated some monsoon offer service without my request and deducted the money from my account which costs 5 Rs daily,and it's about from 10-12 days back so i lost about 50-60 Rs till now...i think it's not done...and i hope u will help me. May be i will surrender the Vodafone connection, if they don't credit my money back.... Thanks Was this information helpful? | |||
Dec 4, 2016 Complaint marked as Resolved Verified Support Sep 10, 2012 Vodafone India Customer Care's response Hello Govind, Please be informed that the service was activated based on the request received from your number. Thus, the charges are valid. Please contact our Customer Care helpline on 111 or visit your nearest Vodafone Store for further assistance. Regards, Vodafone Customer Care, Rajasthan. | |||
2 Comments | |||
Comments
Unauthrorised Money deduction from Balance resulting in negative balance by Vodafone Services. None of the balance checking options or their customer service are working. They have looped in the Automated Teller Phones and avoiding general people to get in touch with Customer Care.
Worst Services and Illegal money deduction from Customer with false commitments and below the ZERO technical support.On contacting them from TATA DOCOMO, the "Speak to Customer Services" are deactivated so that one cannot speak to them. This is a gross violation of the ISP and many Indian Customers are suffering with huge money loss. Need immediate action.
Worst Services and Illegal money deduction from Customer with false commitments and below the ZERO technical support.On contacting them from TATA DOCOMO, the "Speak to Customer Services" are deactivated so that one cannot speak to them. This is a gross violation of the ISP and many Indian Customers are suffering with huge money loss. Need immediate action.
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Worst Services and Illegal money deduction from Customer with false commitments and below the ZERO technical support. I would like to refund all the deductions made without providing me a single service of blackberry and other phones. *141# and other codes are automatically deactivated so that customers donot come to know what is happening in the background and no information. Neither 111 works. On contacting them from Reliance, the "Speak to Customer Services" are deactivated so that one cannot speak to them. This is a gross violation of the ISP and many Indian Customers are suffering with huge money loss. Need immediate action.