[Resolved]  Vodafone — to convert postpaid connection to prepaid

Address:

Mumbai Suburban, Maharashtra

Dear Sir/ Madam,

My no is [protected]. I was having my post paid connection. My outstanding was on June-2011 was Rs 645/-. Before that no of times I have gone to Vile parle store and given request to change my plan from post paid to prepaid. In June 2011 I have sent mail and requested to disconnect the the no. and to convert in prepaid. They have not given me any reply.
In oct-2011 they have call me and said that Rs 645/- is outstanding .I have told them that I want to convert the post paid to prepaid. I have gone 3 times to mobile store to do the same. They have listen my story. and siad that If you will guve the payment then with in 24 hrs we can convert the same to post paid . This was siad by Mr. Dipesh Mandavkar on [protected] and Mr. Rajesh Gupta on [protected]. I have agreed to do the same. They said that we are sending the guy and with him please go to vodafone gallery. As per their request I have gone with that guy on 23/10/2011 and paid Rs 600/- and after paying that money representative of Vodafone said that you have to submit the document to mini store and after that they will convert the connection from Post paid to prepaid.
On 24/10/2011 I have gone to mini store and told to Mr. Dipesh ( Vodafone representative of Marol Mini store [protected]) full story and they said that you have to go Vodafone central Store.
Then I have gone to central store on that same day and told full story to Chandivali Central Manager Mr. Chandranath Shrivastava. He said that we cant able to do prepaid connection of the same no.

On 25/10/2011 I have once again called Mr. Dipesh Mandavkar on [protected] and Mr. Rajesh Gupta on [protected] but they are not picking up my phone.

Please give justice . This was my old no. since 2007 and I dont want to change.

Please do the needful.

Prabhakar S. Bamane
Cell no- [protected]/[protected]