[Resolved] Vodafone — Complaints

 
6383 Reviews
KIRTI NAGAR, Delhi, Delhi, North West Delhi District, Delhi, India
 ssuni35
+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.

Complaint marked as Resolved Dec 2, 2016
Verified Support
Vodafone India Customer Care's response, Nov 10, 2011
Hello Pankaj,

Thanks for writing in to us and for the time on our call, trust we were able to address the issue. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Vodafone India Customer Care's response, Nov 15, 2011
Hello Venkatesh,

Thanks for writing in. Please be informed that we've sent you an email to the email ID regarding the issue. Write to us at vodafonecare.[protected]@vodafone.com for any assistance in future, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Vodafone India Customer Care's response, Nov 24, 2011
Hello Anukumar,

Thanks for writing in. Please visit your nearest Vodafone store with ID proof and address proof. After confirmation and validation of the documents, we will be able to process your request for the call details. Email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Karnataka
Verified Support
Vodafone India Customer Care's response, Nov 24, 2011
Hello Gunjan,

Thanks for writing to us. We tried calling on the given number, but couldn't get through. Please be assured that we are working on your concern and we'll get back to you shortly with help. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Vodafone India Customer Care's response, Dec 07, 2011
Hi Rahul,

We would like to inform you that you have been charged correctly towards GPRS usage as you have received the data on a pro-rata basis. Email us at vodafonecare.[protected]@vodafone.com for further assistance, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Maharashtra and Goa
Verified Support
Vodafone India Customer Care's response, Dec 08, 2011
Hello Reshma,

We would like to inform you that the numbers 99*****433 & 982*****33 have been disconnected as per your request w.e.f 06/12/11 and 01/04/11. Email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Vodafone India Customer Care's response, Dec 12, 2011
Hi Vikas,

Thanks for speaking with us, trust we were able to help. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Vodafone India Customer Care's response, Dec 12, 2011
Hi Muthu,

Please email your request to vodafonecare.[protected]@vodafone.com or submit a written application at your nearest Vodafone Store so that we may be able to do the needful. You can also reach us at the aforementioned email ID for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Vodafone India Customer Care's response, Jan 07, 2012
Hello Neeraj,

Thanks for your time on our call. We regret any inconvenience caused to you on our part. Please get in touch with us if you require any assistance or have any queries.

Regards,
Vodafone Customer Care, Delhi
Verified Support
Vodafone India Customer Care's response, Jan 09, 2012
Hello Saibabu

Thanks for writing to us. We tried calling on your number but it was switched off. Could you please let us know when would be a good time to call you back? You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Vodafone India Customer Care's response, Jan 16, 2012
Hi Mohan,

We sincerely regret any inconvenience caused. Please share your number with us here http://bit.ly/zMhFm1 so that we may be able to address your concerns better.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Jan 23, 2012
Hello Victor,

Thanks for writing to us. We are working on your concern and we'll get back to you with assistance shortly. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Vodafone India Customer Care's response, Jan 24, 2012
Hi Jimit,

We've forwarded your feedback to the concerned team and are working on resolving the matter in 24 working hours. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Vodafone India Customer Care's response, Jan 30, 2012
Hi Rajiv,

We called, but there was no response. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you to address your concern.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Jan 31, 2012
Hello Shabbir,

Thanks for the time on the call. Trust we were able to address your concern. Do write to us at vodafonecare.[protected]@vodafone.com or you can also call us on 198 (toll free) for further assistance.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Vodafone India Customer Care's response, Feb 02, 2012
Hi Manpreet,

As conveyed in the email sent to you, we are unable to process a waiver as you have been charged correctly for internet usage. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Vodafone India Customer Care's response, Feb 10, 2012
Hello BSDhani,

We tried calling you but were unable to get through. Please share an alternate number with us here http://bit.ly/A0hnl5 so that we may address your concern at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Feb 13, 2012
Hi Sriram,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Vodafone India Customer Care's response, Feb 14, 2012
Hello Vijayaneni,

Thanks for writing to us and for your time on the call. Kindly share the data card number here http://bit.ly/hzNUch for us to help you better. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Chennai
Verified Support
Vodafone India Customer Care's response, Feb 23, 2012
Hello Vignesh,

Thanks for writing to us. Kindly share your number with us at http://bit.ly/yLO0Ta so that we may assist you better. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Mar 02, 2012
Hello Syamasundararao,

We called, but were unable to speak with you. Please note that we have registered your migration request. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Vodafone India Customer Care's response, Mar 06, 2012
Hello Rammamohan,

We regret any inconvenience caused. Please send CAN VVA to 144 to deactivate the service. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Vodafone India Customer Care's response, Mar 12, 2012
Hello Ruthika,

Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/zgZ2EJ we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Mar 15, 2012
Hello Nishant,

We called, but were unable to get in touch. Please share an alternate number here http://bit.ly/hzNUch and a convenient time for us to contact you. You can also write to us at corporate.[protected]@vodafone.com from your official email ID for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Vodafone India Customer Care's response, Mar 24, 2012
Hello Anil,

We were unable to reach you on the given number. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to contact you with assistance. You can also email us at vodafonecare.[protected]@vodafone.com, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Vodafone India Customer Care's response, Mar 27, 2012
Hello RogerDsouza,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/GULXFT We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Apr 03, 2012
Hello Partap,

We kindly request you to email the complete details of your concern and transaction to vodafonecare.[protected]@vodafone.com so that we may be able to help better. You can also write to us at the aforementioned email ID for assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Vodafone India Customer Care's response, Apr 19, 2012
Hello Vikas,

Please share a convenient time for us to get in touch with you to address the matter.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Apr 30, 2012
Hello Apurba,

Thank you for your time on our call.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, May 15, 2012
Hello Sachin,

Please share an alternate contact number with us here http://bit.ly/KJgTr7 so that we may be able to address your concern.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, May 30, 2012
Hello Abdul Sami,

Please share your current contact details and an alternate number here http://bit.ly/KRfyPo We'll get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Jun 12, 2012
Hello Lavina,

Thanks for writing to us. Kindly share your alternate contact number with us at https://www.vodafone.in/existingusers/hns/pages/h2h.aspx so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Aug 06, 2012
Hello Abhinesh,

Please share a suitable time for us to contact you as you were busy when we called you.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Vodafone India Customer Care's response, Aug 09, 2012
Hello Abhinesh,

Please share an alternate number at http://bit.ly/S3UvJW so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Nov 24, 2012
Hello Mudassar Bagwan,

Please provide your contact number at http://bit.ly/R7kWUk so that we can address your concern as soon as possible.

Regards,
Vodafone Customer Care.
Verified Support
Vodafone India Customer Care's response, Nov 24, 2012
Hello Atul Kumar Gupta,

Thank you for your time on the call with our executive. We will get back to you with further assistance in 24 hours.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Vodafone India Customer Care's response, Dec 28, 2012
Hello Rohit,

We regret to inform you that at this time we do not provide call details services for prepaid connections.

Regards,
Vodafone Customer Care, Uttar Pradesh(East)
Verified Support
Vodafone India Customer Care's response, Jan 23, 2013
Hello Sir/Madam,

Thank you for speaking with us. We will get back to you with further assistance in 24 hours. Your service request number is [protected].

Regards,
Vodafone Customer Care, Gujarat.
Verified Support
Vodafone India Customer Care's response, Mar 23, 2013
Hello Sir/Madam (vip5786),

Trust we were able to assist. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Maharashtra & Goa (except Mumbai)
Verified Support
Vodafone India Customer Care's response, Jun 09, 2016
Hi Aalap_d, We request your cooperation as we are working on your concern. Please be assured we will revert on the same to you within 2 working days. Regards, Vodafone
Complaint comments  6382 Comments     Updated: Share0Tweet0

Comments

Vodafone — Post paid number not activated

Dear Sir/Madam

I have migrated my pre-paid number +91-[protected] for poatpaid. As they have promised for activation within 48 hours but it is not activated;
1. I have paid 250 Rs on 8 th Feb 2008 to Vodafone authorise dealer Kosmic Energy Dialnet, A-49, Sector 2 Noida, Uttar Pradesh-201301. phone--+91-[protected]

2. Receipt number--348

As my prepaid paid number also stopped working from 16 feb 2008 to till date 22 feb 2008.

Thanks and regards,
Yadvinder Singh Brar
yeffigigcccffu

Vodafone — fedup by the computer genrated vodafone calls

dear sir,
my self Tushar sharma, i m working in a ICICI bank ltd Allahabad, i am getting fedup and mad from the computer genrated incoming calls made by vodafone it self. (it will show on my call history, No. [protected])
i m a busy person, and they call me up to three to four times a day (every day), without a single day delay, when ever i complain this to customer care executive he said you could bar these unwanted calls for paying some monthly rent,
i think they want to make money for making me distrubed, please tell me what to do?

Vodafone — vodafone the begger

i have vodafone pre-paid connection
my mobile number is [protected]
i have sufficient balance for sending message but i could not send message i have already informed to coustmer care lot of times. But no action or responce had made from thier side.
They are also taking rent 1Re daily for message but i could not send.
I need proper responce
mail me

Hutch Prepaid Mobile Connection — Caller Tune Service

On 27-02-08 at 21-09 hrs I got a message from Hutch no. 55655 that I had successfully activated my Caller tune Service whereas I had made no such request. On contacting Hutch Customer Care at 111 I was told by one Mr.Manish that I had received a call from Hutch at around 21-00 hrs regarding subscription to caller tune and I had requested for activation by pressing the relevant number.
I conveyed that I had not received a call at that time so question of activation did not arise. My request to reverse the subscription and refund the amount deducted towards the alleged subscription fell on deaf ears and Mr.Manish stated that this was not possible. He also said no complaint could be registered in this connection when I wanted to lodge a formal complaint.

Vodafone — International sms not working

HI,
I'm living in Tamilandu, India...I was trying to send sms to my husband who is living in Germany. My sms are not delivered to him and charging for the international sms. Can any one fix my problem.
Thanks.

Vodafone — coverage problem

Service register number 83196400

Please you have solve my Problem

Vodafone — unclarified tariff charges

when i purchase your new vodafone prepaid connection
i have been told that call rate is 1/min but
when i am making call my balance is
reducing by 1.99/min so plz consider my problem
hoping for ur early consideration

Vodafone — deactivation of DND SERVICE

PREPAID NUMBER IS -- [protected].
I AM UNABLE TO GET THE SERVICE MESSAGES FROM VODAFONE SERVICE, ABOUT AHE OFFERS AND SCHEMES OF VARIOUS PACKAGES .

I HAVE GIVEN SO MANY TIMES IN THE VODAFONE STORE @ MOOSARAMBAGH--DILSHUKNAGAR & ABIDS--HYD.
BUT THEIR IS NO RESPONSE FOR 5-6 MONTHS .
Dear Sirs,
I am K D Takodara from Mithapur.[protected]
since last 4 years with Vodafone (Hutch). on 10th of Dec.07 I opt 1 simple handset having Vodafone sim for my wife Kirty K Takodara[protected]. I mailed you earler about the problem with the handset. Still as on today I didn't receive any answer from.
One more problm with Vodafone I face is regarding unnecessarily deduction of 30/- from this prepaid. The metter was about free coller tune, which was activated with deduction of rs.15/-. that time I takled to 111, they paied me back on my request the same day. I once again Ireceived the massage received to me that 30/- is been deducted from ny balcnce. I request you to returne me 30/- to me on my prepaid[protected]. I already asked this metter to your Mr.Leo and other.

Please call me on my Mob.No.[protected] at Earliest.

Vodafone 123 — handset & callertune

Dear Sirs,
I am K D Takodara from Mithapur.[protected]
since last 4 years with Vodafone (Hutch). on 10th of Dec.07 I opt 1 simple handset having Vodafone sim for my wife Kirty K Takodara[protected]. I mailed you earler about the problem with the handset. Still as on today I didn't receive any answer from.
One more problm with Vodafone I face is regarding unnecessarily deduction of 30/- from this prepaid. The metter was about free coller tune, which was activated with deduction of rs.15/-. that time I takled to 111, they paied me back on my request the same day. I once again the massage received to me that 30/- is been deducted from ny balcnce for Caller tuens which I dont want on my No.as mentioned earlier.I request you to returne me 30/- to me on my prepaid[protected]. I already asked this metter to your Mr.Leo and other.

Please call me on my Mob.No.[protected] at Earliest.
They have activated the callertune on my mobile without my permission and iI am not able to deactivate it now.Every month they cut 30Rs

Vodafone — Piss Poor Customer Service

Hi, My vodafone numbers are [protected] and [protected].I did not receive over 8 promised call backs from Vodafone Care Chennai and when they did call I was in roaming in Bombay for which they charged me.When I asked a waiver they denied it .So I requested an appointment to meet with the nodal officer Sunitha M on 1st march 2008 at 11:00 AM for which there has been no reply from the Nodal Authority.The Appellate authority's response was "Nodal Will Take Care of It".The reference number given by the nodal was [protected]. My only question is Why I'm being charged for mistakes made by Vodafone Agents? I definitely don't know why they are still making mistakes even after making complaints and drafting mails....
This problem has been going on from Feb 8,2008 till date.My worst experience with customer care considering I've been using various Hutch Numbers for the last 6 years.....
maybe I should draft a mail to the CEO or something to get a proper response....

Vodafone — service issue-Vodafone

this is ref to vodafone service,my mobile number is [protected] I am using their service for the last 5 years, i was having auto debit facility for my payment through citibank and i found it was used for vodafones advantage by debiting my payment for their convenience inspite of my advance notices for manuel payment option, of late manuel payment option request was activated to my surprise and again they have started debiting my payment from my credit card for no reason , when i approched citibank for the same to get a vague reply that it cannot be stopped from their end.shuttling between vodafone and citibank for the same .since this number is given to all my customers I am not able to withdraw their service also.please do the needful

Vodafone Pre-Paid Connection — LEGAL ACTION AGAINST VODAFONE -Services disrupted from 15 February 2008

This is to inform you that my vodafone connection services got desrupted from 15 February 2008. Connection details are as below:

Name: Pradeep Kumar Satti
Connection: Vodafone ( Pre-Paid)
Number: [protected]
Date Of connection: 15 January 2008.
Place: Haldwani, Uttrakhand.

I was not able to use services of Vodafone from 15 February 2008.onwards when I left for Chennai ( For Official Purpose) and till date I have not been able to use this Vodafone connection inspite of my various calls to their customercare. They have misguided whenever I approached them.

I have suffered a lot ( Both Mentally and monetary) and I want to take legal action against Vodafone because of the above mentioned issue.

Hope for your immediate action.

Regards,
Pradeep Kumar Satti
[protected]

Vodafone — SMS services

I am unable to send messages from my mobile inspite of having validity and talktime for a long time.
call drops after 20mintues. and the customer service truly sucks. they are polite and all but cannnot resolve problems. each time you call you get will get a new innovative 'solution' to same problem. it starts with "wait for 24 hours" to "visit the dealer and ask him to call up the dealer customer service"

Vodafone Postpaid Telephone # 9899548411 — Regarding the charges levied by the company for the services never used by me

I received a charge in my bill for 360.00 in the bill relating to October & November 2007. When I asked why was this carge for, the company told me that I had downloaded something on my mobile phone. They also said that tI had activated a cricket pack on my mobile phone. I called several times to the department and told them that I had not downloaded anything on my mobile phone. Also regarding the cricket pack that they were telling, I told them that I had received an sms that such a pack has got activated on my telephone. On the same day, I called up the customer care and talked to them that I had never authorised any cricket pack to be activated . The exceutive confirmed that the there was no such service on my telephone number. He also said that I would not be charged any thing for this pack.
Now, I am paying the current dues to them and they always charge a late fee of Rs 50.00 each month

I would thus request the help of this forum in the matter.
Hi sir,
I am a vodafone prepaid user. I received a messege that in recharge on 124 I can call vodafone to vodafone @ 0.10 and to other mobile @0.50. for details I talked with the customercare executive and they didn't tell me that it is a tariff coupon. when I recharged it then they told me that it is a tariff coupon
and they refused to convert it into other package.

Now what can I do.
I have a post paid connection from Vodafone with the number [protected]. I live in Bangalore and have been paying my bills on time.

Unfortunately I was unable to pay bill and I have exceeded my credit limit and I was getting chaser calls from Vodafone asking to settle payments which is certainly acceptable.

However, the behavior of the staff is extremely unprofessional and rude. They do not hesitate to threaten the customers.

Since I was not very happy with the service I have asked the person who called few details like where are you calling from and more details he did not bother to answer any of my questions and finally he hung up on me.

I have called up to express my concerns and I have asked the person in customer care to transfer my call to a MANAGER and surprisingly the reply was we do not transfer the calls to our manager and the employee was not sure what a complaint was as if no customer of Vodafone ever complained.

I am expecting no discounts on bills or any goodies from Vodafone all that I wanted to say that a customer needs to be treated fairly with dignity and respect.

It’s a shame that so called Vodafone which has a Global Expertise in handling customers should know the meaning of Customer Service.

All I expect from this website is to address the issues effectively.


Thanks
Raghavendra Thota

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