Vodafone India Complaints & Reviews

Hi,

Its almost 5 days now and i havent received my New SIM Card which i had applied for through the website https://shop.vodafone.in/shop/planPrepay.jsp?cid=mum .

I received a prompt phone call that day 4 hours after filling out the form and the lady said she would be sending the SIM card by 2 to 3 pm that same day ( 12th July , 2011 ). Thereafter i received another phone call and the person said that my number...

Got my S2 on 12th, Have tried calling numerous times to customer care since then, and everytime they say, there is no much offer provided by Vodafone.

Left a complaint at site and Twitter, received a call, and she says this offer is only available to S2 bought from Vodafone stores, this is the biggest lie i've ever heard.

More than 5 people I personally know have already activated this offer and they have...

Dear Sirs,

I was purchase a recharge voucher Sl. No.[protected] on your retailer,
but the problem is in this voucher, two nos. is not seeing properly, hence I could not recharge this voucher. Please note that I lodged the problem in your customer care department, they are saying, we can not any thing in this matter and after my several requests, he did not give the complaint no.. Now you tell me, what is the correct...

I have purchased a voda fone mobile broadband,at the time of purchasing i was promised a speed of 400-500 kbps downloading speed but after purchasing the device i was not given even the speed of 10 kbps. Regarding this problem i complain voda fone care a lot of & also visited voda fone store but no action has been taken in this regard.i was only given complain no. like [protected], [protected],[protected], [protected] etc.also my calls to...

Dear sir/Madam,
This is Manjunath from bangalore having 5 postpaid connections in my name. One of my number is [protected]. Every month I will be charged more for no reasons. Excess amount would be more than 1000 till today for the last 6 months. Even I am facing network problem. When I tried to port out of vodafone, their executive called me and gave me waivers on tariff plan rental and additional packs. But, with out my request, they...

Dear All,

Till now i didn’t received any complaint number from Vodafone service provider, last 9years i am BPL and hutch customer, i am using 5 mobile numbers for my family through BPL, Hutch and Vodafone SIM`s. Now suddenly without intimation one of my mobile number [protected] deactivated. My balance amount also lost. There is no proper reason from customer care and nodal office. Kindly refer the below mail communication...

Hai

Its Ramya . I have Vodafone number ( [protected] ) . one week before my number was blocked due to not payment of mobile number. but three days( 12.07.2011 ) before i ll pay my mobile bill sum of 1500/-..still number they not active my number its very horrible. i was not expect this type of service. yesterday ( 13.07.2011 ) i was trying your customer care more than 15 times but there is no proper response. Receipt no :...

sir,
Your company launched a scheme of full talk time ,ie, Rs 160 we will be getting Rs 160. but i haven't received my full talk time time yet. as I recharged my card 1 week ago but i have got only Rs 143 and some paise. and when i call to your customer care number they all said they have forwarded their mail and I will get my remaining balance within 2days but i haven't received yet. so kindly do something in this matter....

I visited twice to vodafone store @Rajouri Garden ,New Delhi after waiting for more than an hour to obtain theinformation regarding documents required for mobile number protabilty.I haave been adviced by Mr Shashankregarding the dox.I asked him twice about the docs and he confirmed me the same.Next time when I visited there with my documnts and after more than anhour waiting when My turn came...The gentlemant sitting on customer servicedesk...

Hi,

I am another dis satisfied customer of Vodafone, who has been incorrectly charged again. I got this number transferred in the month of May 2011 and since then i am facing tremendous issues with Vodafone. On 2nd June 2011 i send them an email requesting them to activate the V L 99 unlimited service on my phone and post which i got the basic information about how to activate the service, when i spoke with an agent i was informed...

Hi,
I want to draw your attention about the wrongly deducted amount from my account in the name of gprs charge.
The issue is, As per the recharge scheme of Rs 4 of Vodafone in which the user dials *444*5# to get 40 Mb data usage on the single day of the recharge. I recharge through this scheme yesterday(July7, 2011) in the morning . I received a confirmation message that the recharge is successful. After that I downloaded the...

Dear Sir/Madam
I am a post paid customer since January 2010.
I want to know of my Basic Plan.
Earlier I was getting my bills to my Home address at Vejalpur.
I have also another connection for my wife (no [protected])
I shifted to Gandhinagar in March 2011 and have already updated/informed the change.
But for both these connection I am not getting my Bills to this new address in Gandhinagar.
I...

sir
on 8/07/2011 i have activated vodafone internet pack Rs 4(40MB) I used data till 9:00 pm
when i checked internet data still 11 MB was left after 9:30 again i started browsing but it internet was slow and unable to open sigle page after 9:45 net was disconnected and there was charged Rs 15 in my mobile account then i called to vodafone customer care they told me the reason for cuting balance that because of more than 40mb...

I have a vodafone 3g card and modem which should enable me to use the internet TO work from home. I live in the SILIGURI SEVOKE ROAD AREA.
I have been calling vodafone for a month now asking them why i am constantly disconnectng (at least 3 times in one hour), and when i can get online, i am switched to 2g wish is not what i pay for and is so slow i might as well not be connected!!!

Nobody bothers calling me back and...

dear vodafone care

the trailing mail is for ur information purpose, it is requested plz go thru it.

firstly i got my clip barred on 06/07/2011 for this i again submitted
all the required docs at vodafone store dwarka. now i pleased to
inform you that today on 09/07/2011 my outgoing is barred.

can i ask u the reason behind it, whats the problem with vodafone.
i have submitted...

WRONG BILLING OF ISD

This is in regard to Postpaid Connection of Vodafone in my name
MR. VIPUL B GUNDA

M-[protected].
The Bill period: 05.06.11 to 04.07.11
Bill no: [protected]

Bill date: 05.07.11


The charges for this bill period are Rs.3,331.28.
Further,in this bill an outgoing ISD call with following particulars is reflecting:
Date-...

I would like to paste the email that I have sent to vodafone thrice, wherein I have been to the vodafone store once & spoke to customer services numerous times but have not got anywhere with porting out a number from vodafone. The complaint that I have made to the escaltion point has yielded no results.

----- Forwarded Message -----
From: [protected]@indiatimes.com
To: nodal mum <nodal.[protected]@vodafone.com>,...

I want to change my postpaid account to prepaid account with the same no. ( My number is [protected]. It is registered with my father's name "Muktibhai Kantilal Mehta"). I went thrice to ur centre located at Ashoka Tower, Sandhkuva, Navsari, Gujarat, India. But they didn't give any response to me or any other customers, too.
They had only 2 desk for atleast 20 customers. Also they had 2 express help desks but these...

Recently i opted MNP and Sitched over to Vodafone Chennai recently and it was working fine in chennai and i have come to mysore, Karnataka and am not able to connect to network i tried in different hadsets and also tried connecting to Vodafone IN using manual network selection still it says no access, am in great trouble without network and i lost contact with my customers...

Date: 08th July 2011

RANJITSINH M. PATEL
E / 165 GEB COLONY, (NEW NAME: GSECL COLONY),
URJANAGAR, UKAI, TALUKA: SONGADH, DIST: TAPI
(SURAT), GUJARAT - 394680.

To,

Head of Vodafone Care,
Ghod Dod Branch, Surat – 395003,
Gujarat Circle.

Subject: Complain Against Poor Service & Claim for carry forward (Next Month) my remaining internet surfing...