[Resolved] Vodafone — Mobile no. not release for port out | |||
Dear Vodafone Customer Care, I Mr. Pankaj Sharma is enuser of Vodafone postpaid conections. At present I am using 2 connections ( [protected] from last 4 & half year and [protected] from last 9 months ). Recently i also taken one more connection (3G data card service of vodafone [protected])but I am really disappointed and being harrased with your data card services.After purchase i have two times visited in gallery but your executive behave rudly & not ready to taken any complaint.i am facing Very Bad Exp in Your customer care. I ensure you that I will switch all my connection to Reliance Communicatios and also the services being used by my family members & My friends. Kindly Note that we using more than 100 nos of Vodafone in My group,so i ensure that all nos will also switch to Reliance Communictions.we also Create Porting Request for all nos. [protected] UPC Code:VM113616 [protected] UPC Code:VM121324 Hi, Still I am Not getting Any Reply from Your End..so I want Port Out from Vodafone & also submit all documents in Loop Mobile But i got Reject Msg from Your End. When i Visited In Vashi Gallery for Enquiry of Rejection Reason they informed me : Me: Maine Loop Me Documents Submit Kiya tha but Aapke Yahan se Rejection SMS Aya hai.kaya hai.. Vodafone Executive:Sir Apka Corporate paln hai kaya... Nahi. Vodafone Executive:Aapko koi Discount Mila Hai kaya.. Me: Yes. Mujhe 6 mahine Ke liye 100 rs. ka discount diya gaya tha.. Vodafone Executive: Sir.. Pahale vo Aur Sara bill Clear karna padega.to aap ja sakate hain. I have Recorded Above Mention Conversation ...& After Gallery Visit i called in call center they also told me its may be possible but give me 24 hour time for reconfirmation but still i am not getting call from your end.... Dear Vodafone If Porting is Not Possible Please Terminate my Connection & I will Not pay My data card Bill for the month of Feb 2011. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I have send made complaints and requests at 198 and everytime the give you an out call but still after that if you try to port out you get a message saying its under contractual obligation..
I am planning to make a formal complaint to the nodal officer regarding this ...
You can check out trai's website to know where to make the formal complaints ...
http://www.trai.gov.in/sp/24mayvodafone.pdf
here is the link to the same
nodal officer
Rashna N
Vodafone Essar Limited, 2nd Floor, Skyline Icon,
86/92, Andheri Kurla Road, Marol Naka, Nr Mittal
Industrial Estate, Andheri East, Mumbai 400059
Ph.No. [protected][protected]
Email- rashna.[protected]@vodafone.com
if your complaints are unheard here you can send a formal complaint to
Appellate Authority
Laxmi B
Vodafone Essar Limited, 2nd Floor, Skyline Icon,
86/92, Andheri Kurla Road, Marol Naka, Nr Mittal
Industrial Estate, Andheri East, Mumbai 400059.
Ph.No.[protected][protected]
Email-laxmi.[protected]@vodafone.com
I hope this helps ..
One more dissatisfied vodafone customer who is trying hard to switch using MNP