[Resolved]  Vodafone — Misleading at the company store

Address:

Mumbai Suburban, Maharashtra

Yesterday I visited Vodafone company store at Thakur Village, Kandivali East and was offered to convert my prepaid to postpaid with zero rental having 200 local mins and 100 std min free if I take 1 more postpaid card having same scheme clubbed under my old postpaid no. [protected], I am supposed to pay only 99 * 2 i.e. Rs. 198 for the sim cost. Today I receive a call from the company stating that I have converted my prepaid no. to postpaid under the scheme of 99/- rental whereas I was given free rental. The call centre I called up are stating that they are unaware of the scheme and asking me to visit the store again. The company store itself is taking customers for ride what will a DSA do.I do not have have so much time for their fault to waste my two hours again sitiing there and correcting their problems. Please beaware of this company and now I will try to go for MNP.
Deepak Kothari
[protected]
[protected]@gmail.com