[Resolved]  Vodafone — misleading Rs 399 plan blackberry

Address:

West Delhi, Delhi

Hello
i have updated rs 399 plan of blackberry on my bb. I recharged my phone on 10th of may. Rs 399 got deducted from my balance for BB services but i am not able to use the services. Inspite of calling customer care again and again , they are not addressing the problem and delaying it. Its been 4 days i am not able to use the bb services and i have suffered a lot of business loss because of that. These guys deduct charges for 30 days but provide services for 15 days only. I have asked them to transfer my call to management or some senior, but no 1 is willing to do that. these customer care officials knw only to fool customers. they deduct charges and provide no services. Moreover they never call a customer , rather they drop a message that your number is unreachable, please call us back. This is height of fooling a customer. I have asked them to credit me with rs 399 so that i can stop using this service, inspite of proper communication, they said they cant do it..We , customers are befooled by them always .

pl do the needful

Thanx
Regrads
CA Neha Malhotra
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[protected]@gmail.com