[Resolved] Vodafone — DISCONNECTING PHONE SERVICE EVEN AFTER SUBMITTING DOCUMENTS TWICE

ronaksbaf

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

DEAR SIR
MY NAME IS ATUL P SHAH, MY MOBILE NUMBER IS - [protected].
ON 23/03/2011 I HAD SUBMITTED ALL THE DOCUMENTS REQUIRED BY VODAFONE COMPANY AT THEIR GIRGAUM GALLERY(MUMBAI), AND WAS TOLD MY NUMBER WILL GET ACTIVATED.WHEN I ASKED FOR ACKNOWLEDGEMENT THEY REFUSE TO GIVE ME .AFTER 24 HOURS THEY DISCONNECTED MY PHONE AND WHEN ASKED FOR REASON I WAS TOLD THAT THEY HAVE NOT RECEIVED ANY DOCUMENTS.
AFTER REPEATED COMPLAINTS I FINALLY WENT TO THE SAME GALLERY AGAIN ON 09/04/2011 AND AGAIN SUBMITTED ALL THE DOCUMENTS TO ONE OF THEIR EXECUTIVE Mr.Rizwan AND WAS ASSURED MY PHONE WILL NOW NOT GET DEACTIVATED.
HOWEVER ON 11/04/2011 MY PHONE GOT DEACTIVATED.
KINDLY TAKE SOME ACTION AGAINST VODAFONE FOR SUCH HARASSMENT.AS MOST OF MY BUSINESS IS ON PHONE AND I HAVE GONE THROUGH SERIOUS LOSS BECAUSE OF THEM

ATUL P SHAH
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sahasayak

from New Delhi, Delhi

Vodafone — Connection disconnected even after submitting documents twice

Hi,

I have taken a new vodafone prepaid connection([protected]) from a vodafone mini store and submitted all my documents like photocopy of passport & passport size photograph on 15-may-2010.

On 21-may-2010 the service provider disconnected my connection claiming that documents not received. On 22-May-2010, I again submitted the documents from vodafone main store located near 100feet store in indiranagar. They said that the line will be restored within 24hrs.

I have tried to raech the customer care by dialing 111 at least 20 times and rcvd the same response saying that documents are not yet received. I am really feeling helpless. I have lend this no to all my contacts. Hence I can't take a new no now. How many times do we need to submit documents in order to beg for this service providers????????

Please help.......

Regards,
Sayak Saha
Contact : [protected]@yahoo.co.in