[Resolved]  Vodafone — customer care service

Address:

Mumbai Suburban, Maharashtra

Reminder 1([protected],[protected])



Note :Go through below mail first



Yestarday I called on [protected] for help customer care services of Mumbai at 20.11 executive To launch network issue in nalasopara Mr Chris had told me to contact on [protected].



I said mr chris as I m Mumbai subscriber its your responsibility to escalate call to Maharashtra circle .



he wasn’t ready to accept my issue . And was forcing me to call on maharshtra cust care I agreed and said ok I will call when



I called on [protected] Mr Bhushan has attended my call and I said him a story that I called Mumbai they asked me to contact you coz I m in romming. Mr Bhushan replied me “sorry sir we don’t have your



details as you are Mumbai subscriber”



Again I called on [protected] I don’t remember his name now after lots of fights he suggested me the same thing to contact Maharahstra circle.



.I m Mumbai customer, My services are belongs to Mumbai and I have activated roam like home on my both the numbers I m using Vodafone from last 3 yrs



Sorry to say u r services are not like hutch or orange its your responsibility to escalate this call to Maharashtra circle.



So please do this and don’t make customer to run behind you now a days we are paying for your support 50 paisa for per 3 minus & still I haven’t receive any feedback for my below mail too



Take an early action so that I can think to change my provider



Regards,



SAGAR D DALVI




[protected][protected][protected][protected]

From: SAGAR [mailto:[protected]@gmail.com]
Sent: Friday, June 18, 2010 10:00 AM
To: 'ashish.[protected]@vodafone.com'; 'sabina.[protected]@vodafone.com'; 'laxmi.[protected]@vodafone.com'
Cc: 'vodafonecare.[protected]@vodafone.com'; 'vodafonecare.[protected]@vodafone.com'
Subject: FW: [protected],[protected] NETWORK ISSUE





To Whom It May Concern:



This is to inform that at nalasopara at my resident I m not getting network on mentioned Vodafone numbers from last two days only single bar or double network signal is showing on my both the handsets from last few months I m observing network issue I request you kindly fix this problem permanently so that I can enjoy my services properly as I have activated roam like home facility so kindly go through below details from last 3yrs I m using Vodafone never have faced such kind of issues so please solve it on urgent basis



AREA :NALASOPARA



Land mark :police station



Network bars :1 or 2 coz of this call gets disconnected in frequent intervals





Please look in to this matter and treat this on urgent basis



Regards



Sagar D Dalvi