[Resolved] Vodafone — Fake Bills | |||
Hi, I was holding a Vodafone number in 2003 / 2004 onwards.. I never used to check my bill details thinking there will not be fake amout charged by such a highly reputed Mobile Service Provider. In 2006 - Oct onwards my bills amount started showing very high. I observed it happened continuosly for 3 to 4 months. After that I went back and saw all the bill details from Oct to Jan. I noticed my bill was showing the call charges repeatative. Example, whatever call charges were shown in Oct, the same call charges were shown in Nov and were inclusded in the total bill amout. I simply discontinued the number and paid somewhere arround 5000 rs that time ( I had to pay approx 7000 Rs ). I had gone to the Vashi VF showroom and had asked them to verify the bills and correct the same. Nothing happened from their side and now they are following up with me to pay 5000 rs ( the 2000 rs has now increased to 5000 rs as the time passed). I got a leagal notice to pay the same. I have reported my issue atleast 10 times when they used to call me on my mobile. Looking out for the help and sort this issue. Thanks and Best Regards Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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This is Nitin Sayla, My Vodafone Relatioship Number : 1.2867770 and vodafone number is [protected] and my mail address is [protected]@gmail.com
I have received a Bill from vodafone for the Month of December, 2010 against Bill No. [protected] dtd:[protected] for the period from 28-11-10 to 27-12-10
in this bill vodafone have charged me Rs. 3,282.00 for SMS to special number 139 which is for the railway enquiry & the sms count is 1094 in a day. I would like to inform you that I have never send any sms to any special numebrs during this period.
As I have talk to vodafone executive manytimes, even visit to nearest vodafone store to get the positive result however they are forcing me to pay the entire amount which they have charged me
Please look in to the matter