[Resolved]  Vodafone — Fake calls

Address:Mumbai Suburban, Maharashtra

I got a call from [protected]. When i call back they were saying i got a job on this number of 20 lacs and other . Juss for one min they have charged me 24rs. Please go through it carefully.
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Dec 7, 2016
Complaint marked as Resolved 
Verified Support
Feb 09, 2012
Vodafone India Customer Care's response
Hi Krishnaiah,

Kindly share your number with us here http://bit.ly/ysYa4U We'll get back to you in a short while to address the matter.

Regards,
Vodafone Customer Care
Complaint comments 

Comments

Dear Vodafone


Since last 15 days I am getting miss calls from mobile no. [protected] at around 11 pm and 12 pm and when I try this no. no one picks the call, can you pls provide me details of the person who carrying this no., so that I can coplaint against him.

Thanks and regards
Ruchi Thkur
Mob[protected]
sir
i had been getting a call from no.
[protected] from a past week
abusing words are being used
could u pllzzzzzzzzzzz help me n give some idea about whom is calling...........
I had received a miss call from +[protected] today morning. Since it seems to be a number from Pakistan and it looked like a faked call i did not called back.
Had called vodafone customer care to give the said information and also to complaint that when i had taken my new connection ([protected]) i had checked if its a new series number or reused number
I was infomred at time of taking new connection that its a new series number & not reused one

The customer care agent informed that he has made a note of the missed call complaint which i made and asked me to visit vodafone store to recycle my number, to which i categorically asked did that meant getting a fresh number, to which the agent informed that some process is carried on same number itself and the word "recycle" is the code for same

On visiting the vodafone store, it was told to me that there was no concern comments noted down in their system for the call made in morning to report of the missed call which seemed to be a fake call. The only note made by customer care agent was "customer informed to visit store".

The agent at store at my insistence made a note of the missed/fake call complaint/concern along with the number mentioned above. Was also informed to call back the vodafone customer care to know on which number i had received a miss call since i had a call divert activated done of my another vodafone number ([protected]) for getting all calls on my new connection ([protected]). Reason given that store does not has the options to check the system for incoming numbers

On calling back the vodafone customer care i was told to visit the store again for getting incoming call details as they don't have the system to provide the incoming call details. On informing that i was asked by store itself to call at vodafone customer care & insisting to speak with floor/team manager my call was kept on hold to be transferred to the manager. To my utter dissaray the call got cancelled and had to call back again & again provide all the details to new customer care agent and only on insisting a lot the call got transferred to the floor supervisor

The floor supervisor also mentioned that no details of incoming can be provided by them and assured that my concern on the missed/fake call would be noted by them and he would look into the false communication being passed to me by agents.

Would request that vodafone looks into this, since they themselves have issued a warning on fake calls from unidentified number starting with +92, as per news report appearing in CIOL website dated Feb 02, 2010

Pasting the link of said for referral
http://www.ciol.com/News/News-Reports/Vodafone-warns-of-missed-calls-from-Pak/[protected]/0/
please give me the full details of this no. [protected] urgent
Hi, Even I got a miss call from[protected]searched on net: its from Somalia), and the industry i work for i need to call back if i get a miss call. It could be a call from my team member. When i called some tape was going on... "I and some1 were going by road and had an accident"..... I realized it could be some hackers or some which could be dangerous for me, and i disconnected the call. Vodafone and also the Police need to take some action on this issue.
Hi Support,

I got a call today on my Airtle number from a person claiming he is calling from Mumbai. He said I had won 2 lakhs rupees and wanted my account number. I understood it was a fake call. I tracked his number it was a vodafone number. He was calling from East Uttarpradesh. The mobile number from which he called is [protected]. I would request vodaphone to either block his number or report his details to the police as he can dupe people using this mobile number.

Thanks
Pradeep
I have fake calls from Vodafone Care on my mob. no:- (+91 [protected]), i got 4 or 5 calls from one Vodafone Care No:- i.e. ([protected]) within last two or three days continousily, as i receive the call the reply is "Our Vodafone Care Executive is can't able to speak try after sometime", if they haven't any query then why they're calling me again & again. I want to resolve this immedietly.

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