[Resolved]  Vodafone — for prepaid number

Address:

Mumbai Suburban, Maharashtra

Dear Sir

Below mention subject and matter is self sufficient to understand. Till date I have not received any assurance from M/ Vodafone, while approx.Rs.250/- was balance at the time of blocking of my mobile number. Please see the details given below:


Reminder

Regards
S.C.Jha
Post Paid No. :[protected]
Pre-Paid No. :[protected]Not Working)
- Hide quoted text -



[protected] Forwarded message[protected]
From: S C JHA <[protected]@gmail.com>
Date: Mon, Oct 4, 2010 at 9:26 AM
Subject: Fwd: Un-bloking of Mobile no. [protected]
To: Vodafonecare Mum <vodafonecare.[protected]@vodafone.com>




Dear Sir

As per previous discussion and trailing mail had with your customer care executives, I have submitted all the required document again to Vodafone Store on[protected], 20.00 Hrs (Approximately), Vashi, Navi-Mumbai. They have assured me that my mobile number will be activated within 24 hours. When I have contacted your customer care centre on[protected] they have told me that this no. has awarded to other, While I have request you previously that generally I am on tour (outstation) so give me some time to re-submit all the documents..


for your information and records.

Regards
S.C.Jha


[protected] Forwarded message[protected]
From: Vodafonecare Mum <Vodafonecare.[protected]@vodafone.com>

Date: Wed, Sep 8, 2010 at 6:45 PM
Subject: Un-bloking of Mobile no. [protected]

To: "[protected]@gmail.com" <[protected]@gmail.com>





Dear Mr. Jha,

Thank you for your email dated 02/09/10, regarding your Vodafone numbers [protected].

Further to our conversation, we confirm that your query has been addressed.

In case you need further assistance, please do call or email us. We‘ll do our best to help you.

Happy to help,

Mangesh Kurle
Vodafone Care
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax: +[protected]
E-mail: vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in




From: S C JHA [mailto:[protected]@gmail.com]
Sent: Thursday, September 02, 2010 7:00 PM
To: Vodafonecare Mum (MUM)
Cc: MNG-CSG-VODAFONECARE
Subject: Un-bloking of Mobile no. [protected]

Dear Sir

I have 1 no. of Postpaid and 1 no.of prepaid mobile no. When I have taken this prepaid no. from one of your agent, I have submitted all the required documents , but due to mis-match of signature my prepaid no was blocked and afterthat as per your customer care suggestion I have submitted all the required documents to your representative Mr Ajaj Pathan (your representative), Vodafone store at Vashi (near railway station) . I have also submitted one more sets of same to document for my postpaid no for address change also. I personally request your representative (Mr. Ajaj Pathan) to verify all my signature on every page of documents , several times. He has replied me that " Sir you can go without worry and you will not find any problem like blocking in future". I have requested him several times because generally I am outstation and so that not able to come your Vodafone Store.

But after submission of these documents also till date I have faced forth time blocking from your end, and after contacting to your customer care they have just tell me "Sir there is signature differences in your documents". When I have explain all the sequences of submission of document as stated above they have unblock my prepaid mobile no.(First time Mr. Mahesh from your customer care assure us that I will not find any blocking in future and last/fourth time Mr. Neeraj from your customer told me that this is not possible to unblock my mobile no without submission)

I request you that please interfere this matter, because presently it is not possible for me to re-submit the required documents and also how I can say that this time also this problem not arises (because I have signed all the documents in from of your representative only and he has assure me that all my signature are VERIFIED).

Regards

S.C.Jha
Post Paid Mobile No. [protected]
Pre Paid Mobile No.[protected]




[protected] Forwarded message[protected]
From: Vodafonecare Mum <Vodafonecare.[protected]@vodafone.com>
Date: Tue, Aug 10, 2010 at 7:33 PM
Subject: : photocopy of Sim Card [protected]..
To: "[protected]@gmail.com" <[protected]@gmail.com>



Dear Mr. Jha,

Thank you for your email dated 04/08/10, regarding your Vodafone number [protected].

Further to our conversation, we confirm that your query has been addressed.

In case you need further assistance, please do call or email us. We‘ll do our best to help you.

Happy to help,

Mangesh Kurle
Vodafone Care
Contact numbers
For Enquiries : 111 or +91-[protected]
For Complaints / Requests : 198 (toll free)
Fax: +[protected]
E-mail: vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in




From: S C JHA [mailto:[protected]@gmail.com]
Sent: Wednesday, August 04, 2010 1:54 PM
To: Vodafonecare Mum (MUM)
Subject: photocopy of Sim Card [protected]

Dear Sir
Find attached herewith the photocopy of Sim Card for your record.

Redards,
S.C.Jha
[protected]


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This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.






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