[Resolved]  Vodafone — negative

Address:New Delhi, Delhi

sir,
pichhle hafte mene vodafone ka Rs.26 wala net recharge karwaya tha.
bahot der ke baad jab woh activete nhi hua to mene mene Rs.4 wala pack daala magar fir bhi koi infom msg nhi aaya to fir mene vodafone customber care ko caal kia unhe ho ne bola thodi der me ho jayega unse baat karne ke baad foran msg aa gaya ki aap ka activete ho gaya hai pahle Rs.4 wala msg aaya fir uske baad Rs.26 wala aaya tha
me do din tak net use kia net user karte time mere 500mb me se charge cut ho raha tha me har time net user karne ke baad foran net or other balance check karta tha to mere jitne other balance hote the utne hi dikhata tha usme se kuch cut nhi karta tha to me yahi soch ke use karta raha ki mere net pack use ho raha hai magar 2 din ke baad shaam ko kareeb 6pm ko mere brother ne balance chk ki to shi tha magar jese hi dusri baar check kia to mera account negative me chala gaya woh bhi pure Rs.432 fir mene customer care se baat ki to unhone kaha me apne senior se baat karwata hu magar 30min wait karne ke baad phone disconnect ho jata tha mene 3 ya 4 time try kia magar har baar yahi hota tha 3o min wait karwa ke phone cut jata tha to me vodafone ke mini stor me gaya waha apni problam batai to unhone kaha ki server se aap ka account information 6 ghante ya 24 me active hota hai magar sir mene airtel ki ka bhi net use kia hai uska kabhi negative me nhi jata jitna blance hota hai utna chalta hai uske baad nhi chalta or woh usi time bata dete hai ki aap ka net pack khatam ho gaya hai jis se hum dubara use nhi karte and sir mere sim me bhi pahle Rs.-70 me the magar mene baad me chk kia to Rs.-632 me chale gaye eh hume up to date information nhi dete aap pls inka kuch kariye eh chhor hai sir pls aap inka kuch karo
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27111
    Pending
    0
    Resolved
    9561
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information