[Resolved]  Vodafone — No Action on complaints

Address:

Gurgaon, Haryana

Trust me I am really felling helpless and frustrate to have a provider like Vodaone !!

I am using a number[protected] which belongs to Vodafone. I had marked a complain regarding DND on 1st of Sept. Today i got the resolution that i had given a wrong number and time of call, that's why there is not action to be taken in that regard. Sir can you guys check my voice recording that what number and time i had mentioned there because i had given that number and time from my phone. otherwise also they told me that particular number belongs to Airtel and believe me the number which you guys are sauing that its AIRTEL was selling me caller tones on VODAFONE ( it Was saying to activate this caller tone press 5 *types* ) .
OK that's fine, for a min if i believe that particular number is from Airtel, then my question is, at least 5-10 call in a day i receive from that type of prefixed number and i.e : +[protected]**** and all the calls are automated IVR calls. you can check my call records that how many call do i get in a day and all the calls offer me vodafone recharges( and that too my number is postpaid), to activate the caller tone, to get this service , to get that service etc. Now i get a call from one of the executive([protected]) mentioning that they were not able to resolve the complaint till date and they need another 7 working day.

Can anyone please look into the matter and the calls frequency of the call from the number mentioned above. Please do the needful else i will be left with no other option to port my number to some other service provider.

For your Reference I am mentioning the latest call time and the number from which i received the calls

+[protected] at 1:44 PM 10th oct
+[protected] at 10:58 AM 10th oct
+[protected] at 10:44 AM 10th oct
+[protected] at 9:19 AM 10th oct

+[protected] at 4:45 PM 9th OCT
+[protected]:20 PM 9th OCT
+[protected]:52 PM 9th OCT
+[protected]:24 PM 9th OCT
I just have record of call up to 1:24 PM Oct 9th other wise there were 4-5 more calls are there.

Boss now you tell me what do i do !!


Looking forward for a solution ASAP

Regards
Neeraj Yadav