[Resolved] Vodafone — No Activation | |||
i bought a new Vodafone POST PAID connection around 10 days ago. After the activation call, i was told that it would be active within 48 hrs but 4 DAYS later still nothing. when i call Vodafone call center for help those Firstly don't understand a simple thing that i bought a NEW POST PAID connection and all the 3 people i spoke to keep saying that Portability takes around 7 days to get activated. The first one disconnected the call, The Second one transferred the call to new connections department without informing me about the transfer or the other party about the problem at all... the new conn guy says please call 111 or 198 which according to him was a common number for all mobile service providers!!!! and even if i call from my Airtel number (which i was using to call them) it would go to Vodafone as well..!!! how Numb in the brain can one go!!!!!! now they say there is no department which can help me and i have to go to a Voda showroom to get this resolved... which is the exact thing i didn't want to do - waste my time....!!! i want to know - isn't it the responsibility of Vodafone to get the SIM activated with hassel to the consumer... why does one simple thing like activation take ages and worse to rectify it even longer...!!! can someone help me out please. Was this information helpful? | |||
Dec 13, 2016 Complaint marked as Resolved Verified Support Jul 27, 2012 Vodafone India Customer Care's response Hello Sir/Madam, Please share your current and alternate contact numbers with us at http://bit.ly/Mp4fwT and we will get back to you with assistance. Regards, Vodafone Customer Care. | |||
7 Comments | |||
Comments
sir i have put vodofone sim to my mobile and i recharged as life time on[protected] still now no out going is activated my mobile number is [protected]
Reply
i purchase vodafone mobile connect USB stick from greater noida on dated 31 may 08 but sim yet not activated, i have call at [protected] many times no satisfactory answer, my sim no is [protected]
My mobile no. is [protected], i've activated national sms @29p bonus coupon on 16th jan 09.
Still it is not activated. When i'm entering 14 digit code it displays message on my mobile screen that
"RECHARGE NOT POSSIBLE". Number of times i've contacted to customer care but all in vain.
Please do something otherwise i will discontinue with your service.
Still it is not activated. When i'm entering 14 digit code it displays message on my mobile screen that
"RECHARGE NOT POSSIBLE". Number of times i've contacted to customer care but all in vain.
Please do something otherwise i will discontinue with your service.
I have applied for a connection on last Friday Dec 11 and since then i have been told that my connection would be activated in a days time till today the connection is inactive .
I speak with them almost everyday given an assurance that it would be activated today ...
This is by far most pathetic by Vodafone, Unfortunately i have paid them Rs350 in advance but in vain ,
Could you please register a complaint against them and advise if i can be refunded my money . I do not wish to avail Vodafone .
also i called Vodafone service and was told that i need to contact Andromeda since they offered me the connection .
I applied for a connection online and was approached by pathetic service provider Andromeda , I think Vodafone should take full responsibility of this .
I speak with them almost everyday given an assurance that it would be activated today ...
This is by far most pathetic by Vodafone, Unfortunately i have paid them Rs350 in advance but in vain ,
Could you please register a complaint against them and advise if i can be refunded my money . I do not wish to avail Vodafone .
also i called Vodafone service and was told that i need to contact Andromeda since they offered me the connection .
I applied for a connection online and was approached by pathetic service provider Andromeda , I think Vodafone should take full responsibility of this .
hahahahahaha
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