[Resolved]  Vodafone — cancellation of postpaid connection

Address:North 24 Parganas, West Bengal

Sir, I have Airtel mobile postpaid connection no [protected], which by misleading me by Vodafone service that they will give me better rates than airtel IE 40praise/mt all local and STD charge, I switched over to Vodafone service, but when there representative, came and asked me to signed the contact I found that rates are very high, charging 75 paise for STD, I denied and till today I did not signed any contact with Vodafone, I talked several times with their costumer care of Vodafone,each time new person came on line and talked differently. I got fed up because they were phoning me any time during the day which disturbed me , sometime I was so busy in my office that time their ring comes. Finally I told them that OK you go ahead I will again swich over to Airtel.From that day onwards they stopped my outgoing calls. Not a single day I use their service and not singed any cintact with them , but from the last three four months they are sending me the bills, citing I am using their phone. Please help me in this regards and stopped the connection I don't want to use their service.
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Aug 13, 2020
Complaint marked as Resolved 
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respected sir,
this is chaitanya.p, my vodafone postpaid number is [protected] , i want to cancel my postpaid connection due to some reasons , i alredy clear all the dues on my number , so plz cancel my postpaid connection as early as possible.
Hi Chaitanya,

With respect to your request, the number [protected] has been cancelled. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.


Regards,
Vodafone Customer Care.
as iam moving from this state i want to cancel my postpaid connection.so, please kindly cancel my connection.

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