[Resolved]  Vodafone — False Commitment by the Sales Executive

Address:

North Delhi, Delhi

I, Pankaj Goyal subscriber of Vodafone Prepaid No:[protected] would like to lodge a compliant against Vodafone Dealer Sales Excutive Mr.Rohit having Mobile No:[protected] c/o M/s.Datasys E Services Private Limited , 8 Rani Jhansi Road, 3rd Floor near Jhandewalan Extn , New Delhi.

The Complaint, I Like to forward to your good self is that Mr.Rohit has approached me to provide a new sim post paid connection as similar to my existing No:[protected], he has also assured either the Number would be as similar to my existing No or they will give some options of special No's Like doubling of digit or tripling of digits. After which I was convinced to have a new sim post paid connection and on account of which I have provided a Cheque of Rs.250 vide Ch.No:793808 dtd: 10-12-11 on PNB Bank along with ID Proofs, Address Proof, Photo's etc.

But despite of assurance and commitments neither I have been provided the similar No nor any special Number as committed to me while taking my documents and Cheque for New Sim Registration, Moreover till day the provided new sim is not activated till day, though I have asked the Company to Return my documents as collected along with Cheque of Rs.250.

Moreover, when nothing has been resolved by Mr.Rohit or his Employer Company .M/s.Datasys E Services Private Limited , 8 Rani Jhansi Road, 3rd Floor near Jhandewalan Extn , New Delhi., some of the other official named as Mr.Rahul / Mr.Ashok intervened in the concerned matter and eventually started abusing me instead of any solution to the matter.

You are Kindly requested to take a strict action towards the defaulter parties on a/c of fague commitment / mis guidance or mis lead of things and inform me the result at pankaj.[protected]@gmail.com

CC to : Vodafhone Customer Complaint Cell, The Senior Executive Trai, Customer Grievance Cell