[Resolved]  Vodafone — not able to recharge online

Vodafone — Vodafone is not Capable to handle Customers...

I am Rahul S. Shirodkar from pune,
I am not happy with the vodafone service. On saturday i.e 21 June 2008 i was in mumbai & i was not getting vodafone signal it was displaying ( NO Access Network) & i got only 1 message from Vodafone that (you have crossed your credit limit so we will not give you our service). I am using 2 vodafone cards 1 is addon & for both the numbers my outgoing calls are barred this has happened 3rd time with me can you tell me that what is the use of due date of the bill, due date of of my bill is 6th of any month. Saturday & Sunday i was in big trouble & because of vodafone I was not able to contact any one for the help. I think that Vodafone are not capable to give service to your customers. Now i have decided to surrender my both the Vodafone cards & I will go to Airtel, Idea or any other service because they will give better service then you & they are much better then Vodafone. If you have any ability to give service to customer then solve my problem, because on 27th I will pay the bill & till that date my outgoing calls should not be deactivated.
I am waiting for your reply…..

Regards,

Rahul S. Shirodkar

Vodafone — i am not able to use my vodafone option through internet

actuly i was using and managing my vodafone account through internet via web : www.vodafone.in but from last two weeks i am not able to axcess that account . so please help me out wit that

Vodafone — Not activating after recharge

I have done recharge with rs 21 and after 48 hours also it is not getting activated. Customer care people are giving worng information saying it will be done by EOD whenever i am calling.

All irresponsible executives and giving false information to customers. Worst service.

Sir,
i hav got a sms from vodaphone survice that if i will recharge my phone with 148 Rs bonus before 31st may, i ll get 25% cash back. but after 3 days still i have not got a single new paisa. so i called at customer care twice on 2nd june at 12:50 pm, but instead of providing help, he responded very rudely and disconnected the phone. then i went TTK road headoffice chennai, there also the person sitting there named B.abhishek told me that he will call me after 1 hr. but no result.
sir pleese do something for these kind of cheaters, and rude fellows.
thanks.

1 wk back i hav got a msg frm vodafone that they will give 25% cashback on recharge of some bonus before 31st may, so i did that but still i hav not got a single new paisa.
when i called customer care, they misbehaved me.
these peoples r cheaters. now i have decided to go to consumer court.

i hav got a msg on my mobile that i will get 25% cash back if i ll recharge my cel with 148 Rs bonus before 31st may. on 30th may, i did that, but still i havn't got a single paisa. so i called customer care 2 times but instead of solving my problem, he talked 2 me badly. this happend twice.
customer care of vodaphone is useless.
can u do something? i m nt bothered about such small money, but they should know how 2 speak 2 thier customers.

Dear sir
let me know the caller tunes code of KK PLA Album "HUM RAHE NA RAHE KAL"
MY NO IS [protected]

vodafone (mumbai) — no access to network

i have being complaining about netowrk problem to vodafone since march 2009
And it is mention Behind the bill that if you not happy with the resolution gvn by
customer service you can call the Nodal desk and speak with laxmi bhan and she
is never persent.
since march 2009 i m facing problem in my house

Vodafone — online recharge poor service

Useless customer care

Useless customer care
I am one of the customer of "Vodafone" suffering from the worse services just because o[censored]seless "Customer Care Services.
My purpose of writing is only to tell other people of Vodafone how much Useless...company

Online recharge balance did not come while amount was recovered from netbanking.........Lootmar Company Vodafone........Notresponding even after repeat mail.....

Vodafone — not received the balance after online recharge

I had done the online recharge of rupees 20 from vodafone's official web site but yet I dont get the balence.

1]I HAVE RECHARGED MY VODEPHONE NO:[protected] ON 19.06.2010 FOR RS 100, BY USING INTERNET FACILITIES.ALREADY A CONSIDERABLE PERIOD HAVE ELAPSED.WE ARE SOORY TO SAY THAT WE NEITHER RECEIVED THE RECHAGRED AMOUNT NOR ANY INFORMATION REGARDING THE DELAY.

2] FURHTER I HAVE BROUGHT A RECHARGE COUPON FROM ASSAM FOR RS 50.00, FOR THE VODAPHONE FOR MY DAUGHTER AT KOLKATA.IF WE SEND THE SCRATCH NUMBER OVER TELEPHONE FROM ASSAM -WETHER SHE CAN ACTIVATE THE SAME.
THANKING YOU
ARUP KUMAR KUNDU
[protected]@bsnl.in

Vodafone — not recharge

Sir I had done a prepaid vodafone recharge from retailer through cash on dated 11th Nov 2010 for rs 300 . The amnt has been paid by us but not got the recharge yet, but a msg received Processing requestfor a refill of INR 300.00 (Transaction id GJ [protected]) Please pay to retailer .seing this i have paid to retailer Rs300.00 But next msg recieved your account has been refilled successfully by INR 0.0 .Your vodafone prepaid account balance is Rs 4.67. which was my previous balance , After 50 minits i have contacted with retailer with explain all the above and shown msg ,which was recieved in my cell ,retailer has talk with toll free No. Vodafone executive told Rs300.00 for GPRS scheme (which was unknown for me ) this fone is only for talking (recieving call and sending call) ,

please clrfy and recharge my balance

Prepaid mobile no-[protected] (vodafone Gujarat )
Transaction ID GJ [protected] dt 11/11/10 07:21 PM


Kindly clarify and revert .

Regards

Vodafone — customer care and recharge

very very bad customer care service.

customer care executive are not picking up phone immediately. they are coming after minimum of 10-15 minimum and recharge also not done immediately. when i called to them they told that it will take 24 hours to recharge your mobile.

the most worst part is when you called to customer care number it giving options to choose service but you will not get "Call with Customer Care Executive" option immediately. it will take at list 3 minutes and you will get it as sub-option in options.

I personally feel that the company is doing this purposely because now customer care charges Rs. 0.50 for every 3 min.

if we observe some other company's care service (***********) they have this option as their first priority.

i really don't know what these companies are doing with the customers.

it is right that vodafone customer care don't care the customer.

Sir,
My Mob. no. is [protected]. I had two recharges of Rs. 30/- each on 23rd and 24th Nov. 2010 respectively. But after each recharge there is negative balance, when I checked it after 1 hour. I have never activated any time of offer provided by you. So what should be the reason, I am puzzled.
Please see the matter.
Yours sincerely
Sipra Das

Vodafone — NOT HAPPY WITH VODAFONE SERVICE NOW

this month i have recharged my phone 3rd time. I have also recharged with msg card even with bonus card.after all this my recharges balance gets over...HOW?? even i try to call u ppl but as usual machines talks. PLEASE I WANT MY BALANCE BACK.expective a postive rep[ly from your side.please dont push us to change the service to airtel

Vodafone — unable to recharge my account

hello sir,

i'm a user of vodafone iam unable to recharge my prepaid account iam getting fustrated by trying several ways of recharging and your coustmer care officials are so helpless and annoying.Plz help me solve my problem.
thanking you.

Vodafone Customer Care,

Thanks for the quick reply :)

I have shared my contact number. Kindly look into it asap.

-Saran

Vodafone Customer Care,

I have already made lot of calls to 198 regarding this issue. They asked me to check with customer care centre. I have reached them also, but nothing was happened. Getting same reply that we are working on it.

-Saran

Vodafone Customer Care,

How many times do you want me to check with customer care an vodafone store?
Please be straight forward that this issue can be fixed or not? I`m suffering for past 5 months

If not I can change over to older service provider.

-Saran