[Resolved] Vodafone — Online Recharge Failed

dhavalbhoi

from Delhi, Delhi

Address:

Kheda, Gujarat

I am Dhaval Bhoi .I used your site to recharge my Vodafone sim through internet in Gujarat. Amount was deducted but i could not got the talktime.
Amount: Rs.91.

Made the transactions on 23th july.

Mobile No: [protected]

Transaction Detail from my SBI Account

MSBI[protected]IGB8150687 TRANSFER TO [protected] BILLDESK TRANSACTION A

Thanks & Regards
Dhavalkumar Ambalal Bhoi
M-[protected]
Email id-dhavalbhoi.[protected]@ecchanga.ac.in

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Aug 13, 2020

Complaint marked as Resolved

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Comments

aakdevil

from Bengaluru, Karnataka

I did two recharges on the 28th of April, it has been ten days. Your policy clearly says that money will be refunded within 7 days. I am still waiting for the same. Order details are attached below. There were two recharges:

[protected][protected][protected][protected][protected]

Order ID : o[protected]
Payment Transaction ID: MSBI[protected]
Date &amp;amp; time of order : 28 Apr, 2014 01:37:26
Order Amount : Rs. 200.0/- Only

order details:

Online Recharge
Name: Talktime 200
MSISDN: [protected]
Amount: 200.0
eTopUpStatus: FAILED

[protected][protected][protected][protected]

Order ID : o[protected]
Payment Transaction ID: MSMP[protected]
Date &amp;amp; time of order : 28 Apr, 2014 01:16:35
Order Amount : Rs. 200.0/- Only

order details:

Online Recharge
Name: Talktime 200
MSISDN: [protected]
Amount: 200.0
eTopUpStatus: FAILED

[protected]

Still waiting for response. This is not expected of a big company like Vodafone. Disappointing.