[Resolved] Vodafone — payment is done but no balance found !!

neha deshpande

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Respected sir/madam,

I have done recharge of RS 80 ,from https://shop.vodafone.in/shop/rechargeOnline.jsp?cid=mah this site just now from my visa debit card.My payment is done but my balance is not created.Instead error message has came as

Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.

Also they have not given me my transaction id.

Please help me for the same.I am wating for your response.

Was this information helpful?

No (0)

Yes (0)

Dec 23, 2016

Complaint marked as Resolved

Verified Support

May 11, 2012

Vodafone India Customer Care's response Hello Neha,

Please share your number with us here http://bit.ly/KsAjQT We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care

Verified Support

May 12, 2012

Vodafone India Customer Care's response Hello Neha,

Thanks for writing to us. We are unable to get in touch with you. Kindly share an alternate contact number with us here http://tinyurl.com/79emtab and the best time to reach you.

Kind Regards,
Vodafone Customer Care, Maharashtra & Goa