[Resolved] Vodafone — phone suspended due to staff mistake

 
8 Reviews
Jhotwara, Rajasthan, India
 roopsinghc
To,
Marten Pieters
Vodafone Essar Limited
India

Dear Marten,
I converted my reliance phone number ([protected]) to vodaphone and I gave my DL as ID proof to your Jaipur's vaishali Nagar customer care center , but yout ILLITERATE staff didn't mentioned address properly in your Vodaphone form , resulting my number is suspended from Saturday 12.05.2013 i.e. no incoming as well as outgoing calls can be done from this SIM.

I have visited 5 times in your same customer care center but no proper response receive from their side. Either they are fully government people or they are not wise to work at all . I suggest you to please close this type of service center on immediate basis .

THIS IS YOUR STAFF MISTAKE AND I AM SUFFERING FROM THIS.... IF MY PHONE WILL NOT BE WORKED BY EOD THAN I HAVE TO TAKE LEGAL ACTION AGAINST VODAPHONE TEAM....

REGARDS

ROOP SINGH CHOUHAN
[protected] / [protected]
Complaint marked as Resolved Jan 9, 2017
Verified Support
Vodafone India Customer Care's response, May 15, 2013
Hello Roop Singh,

We have checked and confirm that the services have been activated and the same is working fine from our end. Kindly check the same and get back to us if you need any further assistance.

Regards,
Vodafone Customer Care.
Complaint comments  7 Comments     Updated: Share0Tweet0

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Comments

Vodafone — related to phone

Respected sir,

I HAVE SOME COMPLAINT ABOUT MY PHONE. SIR I HAVE PAID MY VODAFONE BILL ON LAST SUNDAY (7/10/2007) TO YOUR EXICUTIVE . BUT FROM SIDE OF YOU NO RESPONEC I GOT TILL NOW.
MY RECEIPT NO. :HV 3804 .
SIR PLEASE ACCEPT MY REQUEST.

I HOPE YOU RECEVE IT AND UNDER STAND MY PHONE PROBLUM AND DO WORK PROPERLY.

THANK YOU
Hi,

I own vodafone prepaid sim but recently it says that the servies are been suspended i dont the reason and customer care is not responding to it.

I recharge it regularly but i dont know what is the problem.
So if can u please do the needful.

Mamatha
[protected]

Vodafone — outgoing calls suspended

Hi,

I own a vodafone prepaid number and i brought in on a offer 1 year incoming free and 50 paise per min any moblie but since 3 days my outgoing calls are suspended even though i have recharged it.
Im able receive incoming calls.But not allowed to make a call.

So please do the needful...
very poor services vodafone customer care
Dear Concern,

We have purchage a new sim card([protected] & [protected]) of voda fone on 8th mrch 09 and sbmitted the my voter ID card photo copy and one my half photo. But its rejected, why..? i dont know ..?. after that i had submitted the my driving Linces photo copy.But from tommrow evening am not able to do outgoing calls.

When am call to the custmer care they just doing the formalties and still nathing happend.

Without any sms or notification how can you do like this..?

Kindly rectify the issue ASAP. If you require any detail from my side just tell me.

Do it on high priority auther wise we will take another telecom services provider SIM Card. Its not warnning just inform.

Shop address is where am purchage the SIM Card.

Mobile king, 22 fatak patiala.cell no. [protected] and [protected].

Warm Regardas

Subhash Chander
System Admin
Columbia Asia Hospital.
Patiala
#[protected]

Vodafone — suspended

Dear Sir/Madam

My number of vodaphone services is[protected].As till date i have not received any bill, so i called so many time to vodaphone customer care for regarding my bill & i do have two compalints numbers i.e 55047274 & 54787528 but no action has been taken so far & also i visit so many time to vodaphone store but i have not got any positive respose from both end. Yesturday(22.02.10) i have deposit rs 750.00 in vodaphone store but now they disconnect my connection. It happended every months ,every month i facing the same problem. As per my complaint & my compalint no i said to customer care i will not paid your bill untill & unless you will not deliver my bill to me. But i think this is the reward they are giving me for my honesty that i have deposit my bill yesturday.

I request you to takesome suitable action against them, i shall be thankful to you.

Sandeep Kumar Dogra
[protected].
I am Ke Maikel Nag of orissa. I have lost my vodafone sim. someone got that and misusing in my name
so pliz DEACTIVATE THE FOLLOWING NUMBER
[protected]
THANKS

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    Vodafone - phone suspended due to staff mistake