[Resolved] Vodafone — phone suspended due to staff mistake
Jhotwara, Rajasthan, India
Vodafone Essar Limited
I converted my reliance phone number ([protected]) to vodaphone and I gave my DL as ID proof to your Jaipur's vaishali Nagar customer care center , but yout ILLITERATE staff didn't mentioned address properly in your Vodaphone form , resulting my number is suspended from Saturday 12.05.2013 i.e. no incoming as well as outgoing calls can be done from this SIM.
I have visited 5 times in your same customer care center but no proper response receive from their side. Either they are fully government people or they are not wise to work at all . I suggest you to please close this type of service center on immediate basis .
THIS IS YOUR STAFF MISTAKE AND I AM SUFFERING FROM THIS.... IF MY PHONE WILL NOT BE WORKED BY EOD THAN I HAVE TO TAKE LEGAL ACTION AGAINST VODAPHONE TEAM....
ROOP SINGH CHOUHAN
[protected] / [protected]
Complaint marked as Resolved Jan 9, 2017
Verified SupportVodafone India Customer Care's response, May 15, 2013
Hello Roop Singh,
We have checked and confirm that the services have been activated and the same is working fine from our end. Kindly check the same and get back to us if you need any further assistance.
Vodafone Customer Care.
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