[Resolved]  Vodafone Postpaid — stopped services of incoming &outgoing

Postpaid Connection — Stopped all outgoing/incoming services

Dear Sir



Sub : Fraud/harrasment for issue of post paid connection no.[protected]



I have taken a tata post paid mobile connection from Tata Indicom vide customer Application Form No. DL 01469694 on dated 17.12.2008 (scaned copy of Form attached herewith) and paid Rs.600/- (Rupees Six Hundred only) to the following dealer of Tata Indicom:-



Mr. Raj Chowan

M/s Kin Telecommunication

Code No. DLA025AF005

Tel. No.[protected]



Now the company has stopped my outgoing and incomming all serviced from 03.01.2009. When I complaint for this under complaint No.[protected] dated 03.01.2009 & complaint No.[protected] on dated 05.01.09 the company is informing me that your cheque is bounced and all services are disconnected.



Sir Please kindly let me know that :



1) When I had paid charges in cash where is the question bounce of cheque ?

2) How can a company stopped my all services when I have Rs.600/- credit balance in my account.

3) Why did company not capturing his dealer who is working as authorised person of company and earning bad name of company instead stopping of customer services.



I have many time try to informing Tata indicom but no one resolved my problem.



You are requested to kindly take the necessary action against the company and get Refund my all the money at the earliest.



Thanking you for an immediate action and justice.



SHRINIWAS

H.NO.22 NAHARPUR, ROHINI SECTOR-7, DELHI-85

M.NO. [protected], [protected]

Postpaid Connection — Ticket No.F530061372

I have lodged a complaint for wrong billing. Until date no response from Ait Tel, no coorection has been made.

Hi Naveen,

We believe that you have been contacted by our Customer care team and hope that your concern regarding billing has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

My nr is [protected]. I have been using this since I think the last over 14 years. In 1999, I shifted to Pune. but I still use the same without changing to AIrtel or other local operators. My bill payments so far had been going smoothly via my Citibank Credit Card. I have never so far defaulted on any payment. The last bill remained unpaid due to some problem wiht Citibank. When this was brought to my notice, I immediately amde good the payment by Bank transfer. I can give youo the details only on Monday 8th since this was done by our office. I had given this assurance to your office who called this morning. Despite this my connection has been cancelled and I cant make any ourgoing. I did not expect such sort of excellent service from Vodafone. Now I have no choice but to think weriously of continuing with Vodafone !!

My no. is [protected]. i used this no. since apprx 1 year i have paid the bills in time. But which person i give the reference no. [protected] has been not paid the bill bcoz his limit is Rs. 2000.00 but how it possible that bill is due for payment approx Rs. 4000.00 ur excutive tell on calling by him that ur cheque is bounsed after 3 months how it possible so i request that please restart my no. again otherwise i go to consumer forum for ur complent for that & whole resposible to u & ur company

Thank u

Praveen Kumar Gupta
[protected]
[protected]

i have a post paid connection . my cell no, is [protected] that service was stopped by u for the pending bill of my reference no. [protected] but my all bills are paid by me then how u stopped my no. if in two days my no. is not start i complent to consumer forum & that all resposbility to u with all expenses of my legal way


Praveen Kumar Gupta
[protected]
[protected]

hi my name is amit salve i have an post paid connection .my cell no is [protected] has been barred due to late payment .but today i had made an payment but still my services has been not activated.when i spoke with vodafone gallery in kalyan west they told me to contact customer care then i even call customer care for activation but they told me to contact vodafone gallery.this is the worst service i had seen in my whole life from vodafone.if my mobile is not activated within 24 hr then i will proceed with my legal procedures to sue vodafone company.