[Resolved] Vodafone Postpaid — call drop | |||
my name is jayan.k.i am a vodafone post paid customer (Mob.No. [protected]) in last three years.my residencial area mobile tower coverage is good but one problem that all communications are incompleated and drop the call ,this problem inform to vodafone costomer care and they are collecting some informations and do not take further actions and no improvements in this case in last three years.Kindly pls take action for this problem my address jayan.k nellivila veedu mulluvila.po Near holy family church Trivandrum Kerala Mob:[protected],[protected] Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support Nov 08, 2011 Vodafone India Customer Care's response Hello Jayan, We sincerely regret the inconvenience caused. Please be informed that we've made a note of your feedback and are working towards a resolution, however it is difficult to provide a timescale. Kindly email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'll do our best to help. Regards, Vodafone Customer Care, Kerala | |||
 2 Comments | |||
Comments
Vodafone is the best one in kerala. No call drop. I have tried all providers. Vodafone is the unmatchable one. You can talk constantly even if there is little range. I am using vodafone postpaid. Good in all respects.
No complaints.
vivek
No complaints.
vivek
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Vodafone — Call Drop, Call connecting problem
Sir,I have been using the Vodafone number [protected] for more than a year. But from April, 2009 i have been facing problem related to network.
When i make a call to any Airtel number the call gets connected but neither the person to whom i am calling nor me can hear anything and hence the call has to be cancelled. Then i have to try calling the same number again and this time if i am lucky i might be able to talk to the person. The problem hear is that the first call gets wasted and the same is charged in my account. On complaining to the customer care at 111, I am said that the area (dindoshi, Malad east, Mumbai) has some network problems. and will be solved within 72 hours. Also my friend in the my vicinity are facing the same problem. I have made various complains about the same to Vodafone but still the condition remains the same and I am asked to pay the bill which is much above my actual usage.
I therefore request you to look into the matter and solve the same at the earliest.
Thank you