[Resolved]  Vodafone Prepaid — no activation

Dear VODAFONE's Sirs/Madams,

Today(15/07/2008) UNFORTUNATELY I have taken for the first time VODAFONE prepaid connection for my spouse and fortunately AIRTEL connection for myself.

AIRTEL was activated in 10 minutes of time .

But the great VODAFONE !!! I Am still waiting since 1 O'clock to get activated.

When enquired with the concerned authorised shop person he assured the activation in 10 mins. for eye wash sake I suppose.

You please be open regading your services and train the authorised agent with realistic times for activation.

And ringing to customer care ...!!! NO reply for the past 5 hours...

Please make sure that your services match your advertisment in TV
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Aug 14, 2020
Complaint marked as Resolved 
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Hi sir/madam...
I had taken a vodafone sim from (nearI MT college) dorli, nagpur almost 15 days back. But surprisengly it can not be activated yet. My Sim vendor is asying he has send all d doc to vodaphone office but there working people r changing.. and no one responses. So plz if any thing can be done plz do that for activating my no.

mob no-[protected]

Thanks and regards
Abinash Kumar
Vodafone is truly mismanaged.

1. 24 hour stores are closed for most of time
2. Their executive calls for your personal landline no, so that you're eligible for a prepaid sim
3. Retailers are unaware of the process to activcate the sim

In summary, Vodafone s**ks especially in Kolkata!!
More than one year after the above comment its still the same case. I took a vodafone prepaid to be able to use Citi Tap and Pay service launched in Bangalore. The Vodafone store executive promised activation within 10 mins. its been more than 24 hours and still no activation.

I am currntly Airtel Postpaid/Broadband customer and used to their customer care, so when I called Vodafone I was in for a rude shock, they made me wish to forget about the Tap n pay service i wanted to try. God horrible, they reminded me of the talking parrots, repeating the same thing again and again.

When they put me on hold I even started hating the adv song, which I loved so much watching on TV.

Here's my Point: Don't make promises that u can't keep.

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