Vodafone Prepaid — Pathetic Service

Address:

Lucknow, Uttar Pradesh

Hi All,

I am a regular user of the Vodafone bot from last month I am facing terrible experience from Vodafone as there Call Center is useless and the employees are not properly trained on the Product apart from that recently I have visited a Vodafone Mini Store based in Govind Nagar, Kanpur, a agent known as Kirti simply denied that she can't help as that is the mini store I need to visit the Main Office when I said that I want to surrender my no. the answers that she gave were like I need to Summit an F.I.R. to surrender the no. apart form that she was useless and helpless. The problem that I have faced is that if you have activated the Data Pack (i.e. Net Pack) then also Vodafone Deducts the Money which can be said as Fraud or Cheat apart from that I recharged my no. [protected] on 03/01/2011 at 1.00PM I got the msg that my recharge has been done but as it was an Net Pack they were suppose to Send an Confirmation msg or an Activation msg within 3Hrs but its almost 28Hrs but I haven't received the msg. So Vodafone has became useless and its better to switch on to any other network now I am waiting for the 3G so I can switch to Airtel infect I will tell all my friends, family members not use Vodafone at all.

Regards,
Pawan Dua
([protected]@yahoo.com)