[Resolved] Vodafone Prepaid Mobile SIM — Manipulation of Customer Information | |
Hi,
I have been using a Vodafone Prepaid SIM since dec 2009.The number for the vodafone SIM is [protected].I went to vodafone store for getting a microSIM and they asked for my name.With utter surprise it was found my number is mapped against someone's else name. I told them I am using the number since 2009 and wanted to provide documents to update with correct information against this number.They are simply refusing it.The data which is there against my number has one email address as [protected]@yyy.com.How they hell they could verify this!!!
After that the guy told me to switch to post paid connection then they can update the data.If the same data can be updated for post paid then why not pre paid?All these happened at Infosys,bangalore vodafone store.I need proper information to be updated against my number otherwise I shall take this to consumer court for manipulating my information.
At present I am using another number [protected].Call me for further details. Was this information helpful? | |
Dec 10, 2016 Complaint marked as Resolved Verified Support Aug 26, 2013 Vodafone India Customer Care's response Hi Biswanath, Please SMS EMAIL to 111(Toll Free) and the email Id will be updated in 24 hours. Regards, Vodafone Customer Care. | |
1 Comment | |
Comments
PLEASE GET MY PROBLEM CORRECT.mY NAME ADDRESS EVERYTHING IS UPDATED WITH SOMEONE ELSE'S NAME.lET ME KNOW HOW TO UPDATE THAT.
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