Vodafone — Refund Money not provided after withdrawing

Address:

Mumbai Suburban, Maharashtra

I was using Vodafone for 3 yrs but due to lack of services and false service promises which resulted in my over rated high bills. The customer representatives response to my complaint was very much erring and irresponsible. For the same reasons I ported my services to airtel on 27th July 2011 and requested for refund in November 2011.

I am about to receive a refund of Rs.1532/- from vodafone as a refund. which is awaited since December 2011. I am very much being harassed by the customer care people of Kalyan Vodafone Store.

I am making several visits like a waste of time. Bt I am not getting any kind of reply about my refund money. Seems like Vodafone intentionally harass people who withdraw their useless and false services. I am very much fed up running behind them requesting them to provide me with my money but instead of helpi8ng me out, they are making me run behind them like a dog.

The kind of response I am getting from the Customer Service representatives and the Store Manager of Kalyan Vodafone Store indicates that they have misplaced my refund cheque and are laying around my patience just to provide my harassment for withdrawing my services from Vodafone and switching to Airtel.

I am seeking help from the nodal desk of Mumbai, located at Andheri in Mumbai. But that is even not helping me in any ways. I am very much looking forward to get my refund money back as soon as possible.

Thanks,
Regards,
Megha Iyer
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