[Resolved]  Vodafone / Reliance Mnp — SIM Deactivated

Address:

Gurgaon, Haryana

Dear Sir/Madam,

I have a Vodafone mobile connection [protected] which I wish to port on Reliance communication. On 29/01/201, I submit the application along with all required documents at Reliance branch. On the same day I got SMS from Relianace and Vodafone as follows:

From Reliance:
[protected]----
"Dear Customer, we have received your request to enroll mobile no. 98113756t55 in Reliance Network. It will be processed shortly. Reliance".

From Vodafone:
[protected]----
"Hello! we have received your Porting Request VD119893 dated 29jan 11. We will validate your request and will revert on confirmation by 96hrs TAT from the time we received the request from MCH"

On 03/02/2011, I got another SMS from vodafone confirming the approval of my request as follows:
"Hello! Your Porting Request VD119893 dated 29jan 11 has been approved. We will communicate the Porting date and time shortly"

After that SMS my SIM is deactived by Vodafone and the SIM provided by Reliance is still in Inactive state. I called the Vodafone customer care to lodge a complaint but CCR refused to lodge and told me that everything is fine and submitted from Vodafone end. So please contact Reliance. When I contacted Reliance Sector 14 branch they told me that there is issue at MNP authority and they are trying best and following the case with MNP authority. As per Reliance guys he can not commit the timeline when this issue would be resolved as this issue is not at there end. Even that CCR guy showed me his mobile and facing the same issue (invalid SIM )

Could you please let me know where I can register my complaint and how can clarify where is the real issue? Who is the real culprit Vodafone / Reliance / MNP Authority?

Please help me (this mobile number is my lifeline and I am suffering a big loss due to deactivated SIM)

Thanks,
Dheeraj Singh