[Resolved] Vodafone — Service on vodafone number [protected] | |||
Sir, I had ported my number from Aircel to Vodafone in September,2012 on telephonic offer from Vodafone. After few days, I got message and call to deposit sum amount as interim payment to continue the services due to excess usage and I have made the payment Rs.1000/= immediately, and received first bill for Rs.1231/= last due date was 29/10/2012 but I paid Rs.300/= on 25/10/2012 against balance difference amount Rs.231/= through Mobikwik.com vide order no.[protected] dated[protected] on 19:08:40.0 and got receipt cum confirmation of successful payment to Mobile Bill Payment Vodafone postpaid [protected] account. But till-date, my payment not updated and fourth time my services barred. I have several time submitted my request with evidence to every-one but no use. Please help me. Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Dec 17, 2012 Vodafone India Customer Care's response Hello Kamaljit, We called on your number but no one answered. Please let us know the right time to get back to you with assistance. Regards, Vodafone Customer Care. Verified Support Dec 17, 2012 Vodafone India Customer Care's response Hello Kamaljit, Our team is working on your concern. We will get back to you with an update on the same in next 24 working hours. Regards, Vodafone Customer Care, Delhi & NCR | |||
 2 Comments | |||
Comments
Happy to Help!
kamaljit walia Dec 30, 2012
Sir,
Thanking you for your information, as per your intimation it is absolutely clear that you are not interested to continue my connection with your company. So, I am going to pay your up to date due payment under pressure only to save my old number and port the same with other service provider.
Thank you again for advance intimation.
kamaljit walia
[protected]/[protected]
Vel India Dec 29, 2012
Hello Kamaljit,
Thank you for keeping us updated. We called on your number but could not reach you. We wish to inform you that the services on your number will be active for the next 5 days.
Regards,
Vodafone Customer Care, Delhi & NCR.
kamaljit walia Dec 25, 2012
Sir,
Sorry, it is to inform you that my phone never closed except 22/12/2012 just due to hospitalization.
Thanks
kamaljit walia
[protected]/[protected]
Vel India Dec 17, 2012
Hello Kamaljit,
We called on your number but no one answered. Please let us know the right time to get back to you with assistance.
Regards,
Vodafone Customer Care.
kamaljit walia Dec 30, 2012
Sir,
Thanking you for your information, as per your intimation it is absolutely clear that you are not interested to continue my connection with your company. So, I am going to pay your up to date due payment under pressure only to save my old number and port the same with other service provider.
Thank you again for advance intimation.
kamaljit walia
[protected]/[protected]
Vel India Dec 29, 2012
Hello Kamaljit,
Thank you for keeping us updated. We called on your number but could not reach you. We wish to inform you that the services on your number will be active for the next 5 days.
Regards,
Vodafone Customer Care, Delhi & NCR.
kamaljit walia Dec 25, 2012
Sir,
Sorry, it is to inform you that my phone never closed except 22/12/2012 just due to hospitalization.
Thanks
kamaljit walia
[protected]/[protected]
Vel India Dec 17, 2012
Hello Kamaljit,
We called on your number but no one answered. Please let us know the right time to get back to you with assistance.
Regards,
Vodafone Customer Care.
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After, two or three days the same person called me confirmed that the matter has been resolved at their side and payment is updated now.
Which is totally wrong and I am still defaulter as your customer care person called me and informed that no payment is received by them and demanded the paid-payment again.
So, I think no way to pay the payment to save my number and port-out the same with other service provider.
Now I have made a porting request and got my porting code which is valid for 05/01/2013.
Thanking you for your co-operation.
KAMALJIT WALIA
[protected]