[Resolved]  Vodafone — Surrender of vodafone mobile cug number [protected] on Nov 2011 but generation of bill is continue.

Address:Lucknow, Uttar Pradesh

I already submitted various compliant regarding to stop the generation of bill and deactivation of account of mobile number [protected] but i am sorry to say that no action taken by them .i once again requested that please take matter seriously and stop the generation of bill.I paid all the due amount .
I have taken this vodafone post paid cug connection on Nov.2011 and surrender the same on Nov.2011.This connection provided me at AIRPORT AUTHORITY OF INDIA CCS AIRPORT LUCKNOW by VODAFONE representative.I surrender this connection on Nov 2011 when VODAFONE representative comes at AIRPORT then he said you have some amount due when you clear due amount then your surrendering request will be consider .I paid due amount just vide bill number 895710 dt. 12.01.12 to representative after then he said your surrendering rquest will be accepted but bill generation is continue.In this regard i submitted spped post letter to vodafone Nodal Officer Ms.Kanika Dubey for deactivation and to stop the generation of bill vide spped post no. EU[protected]IN and various email to vodafone cusomer care and its Nodal Officer from nov 2011 to now till date but no action by them.So i request to you please take urgent action to stop the generation of bill.
Your consideration and coopeartion shall be highly obiliged for the same.
Thanks ARVIND RAM TRIPATHI
Jr.EXECUTIVE ENGG.E
AIRPORT AUTHORITY OF INDIA CCS
AIRPORT AMOUSI LUCKNOW(UP) PIN-226009
CONTACT NUMBER-[protected]
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Apr 09, 2012
Vodafone India Customer Care's response
Dear Arvind,

We sincerely regret the inconvenience caused to you. Surrender request given by you will be processed within 3 working days.

Kind Regards,
Vodafone Customer Care, UP(E).
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