Vodafone — Poor Signal Strength and Poor Customer Service

Address:

Tamil Nadu

Dear Sir/ Madam,

Sub : Poor Signal Strength and Poor Customer Service

I am using the Vodafone network for the past 6 years and my family and friends also using the Vodafone network.

For the past 4 months i have not getting proper signal strength in my area. Regarding this i was given complaint 5 more times, but still it was not cleared.

If i called the customer care or your complaint registry number 198, nobody was given proper response, some persons told this has to be closed with in 2 days and some persons told it has to be cleared with in 7 days.
I found lot of communication errors from your side. anyway i was given my complaint 45 days back but still no response from your side. some times your toll free numbers are also not working properly. it will discontinued suddenly.

Your advertisement only shows the word "HAPPY TO HELP" but your service is not following your ad.
already my friends 2 persons were changed his numbers from Vodafone to BSNL and DOCOMO, now my mother also going to change her number from Vodafone to BSNL, myself and my sister was planned to change our operator network from Vodafone to any one who gives proper network.

For the past 1 month We found a very worst customer service from your side, Give us a proper support or instruct us how to change the operator without changing the number, because my friends, relatives & colleagues are all know this number only, so i m unable to change the number.

And i request you to kindly remove the "HAPPY TO HELP" word from your ad and your computer portal for which you are not following.

Waiting for your Immediate Response.