[Resolved]  Vodafone — UNDUE BILLING

Address:

Mumbai City, Maharashtra

This is regarding to my Vodafone no. [protected] I have purchase Dongle on 29.03.2013 by paying Rs. 2000 chargeable rent for 3 months 3GB & than Rs. 250 per month 1GB, As there was no net available in Village Bidada Kutch GUJARAT, I was unable to use service in April &May 13. I Received following mail.After some days I recd. call from Vodafone to pay Rs. 331, I told to that person to stop my Vodafone service, he replied me that he will do needful & pay Rs. 331. I approach to Vodafone Vileparle E & met to Mr. Chetan & ask for payment of Rs. 331. I have told him that I want to discontinue this no. He immediately given instruction on there Computer & told me to pay only Rs.331. I Immediately paid amount. I was under impression that my no. got discontinue Than I got Phone call from retention & told me that they will waive Rs. 875 & continue, I have given them permission but I surprise that Am getting continue reminder for payment of Rs. 2252, though I have not used service. but surprisingly I was getting reminder call to pay amount. I sent them all mail about waiver but still they are demanding balance payment.I Stopped to use service. Only use for April & may in Gujarat. I would like resolve my complaint & stop harassment. we have ask them detail accont since inception period 29.03.13 till date. We had sent many mail but they are not replying. Vodafone has restricted service on my mobile no. [protected] Jagdish poladia [protected]