[Resolved]  Vodafone — Updation of payment on Vodafone mobile number [protected]

Address:Ghaziabad, Uttar Pradesh

Hi,

I have made payment on 22nd of July fir Rs.236 and the same has been deducted from my account on 22nd July, 2012.

After lot of communication in email from CORPORATECAREDEL, I have received the confirmation that payment has been received and same has been updated in our system on 12th of Aug '2012. I have words with your vodafone executive who doesn't know anything regarding the payment. Jaspinder said it is by default update in our system once we receive the payment and he doesn't know how to speak to the customer.
"If the payment has not been updated by default do I need to update your system manually that payment has been made"

Why before calling to anyone I receive announcement that "kripya apne bill ka bhugtaan kare"?. Can you please tell me how many times I need to do this "Bhugtaan" If I did it on time.

Please update it asap.

I have sent them this email on 08/11/2012. I haven't received any response yet. Please take the strict action regarding the same

Thank You!!!
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Dec 20, 2016
Complaint marked as Resolved 
Verified Support
Aug 23, 2012
Vodafone India Customer Care's response
Hello Gupta,

Please share a convenient time & an alternate contact number here http://bit.ly/PEtehf for us to get back to you. We're unable to reach you on the given number.

Regards,
Vodafone Customer Care
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