Vodafone India Complaints & Reviews

Vodafone — Unwanted caller tunes

I heard my phone ringing picked it up and clicked. On hearing music I cancelled and Lo! I get message after message that a caller tune activation request has been sent. Then I am asked about my tune to be used. THen the best! I get a tune I have never heard of, next time my colleagues (I am a teacher) call they will get a shock of their life! My account gets a minus 30 and I am left with a balance of -4! Why ? Am I that depressed that knowing I do not have enough balance I activate tunes?

I requested a complete withdrawal and an immediate reimbursement of my money.

Vodafone — unwanted caller tune without request

I am using post paid vodafone since 3 years. Recently they have activated caller tune in my phone. When I asked about it to customer care ( 111 ), he replied me that YOU MUST HAVE PRESSED SOME BUTTON ON YOUR PHONE during making call to somebody. See, now we cant press any button of OUR personal instrument without permission of vodafone ! ! And worst still to come, they are not deactivate that unwanted service after formal request on sms.
This sofesticatd kind of loot of customer must stopped, otherwise vodafone must have to face legal battle.

vodafone is the best telecom service

Vodafone — Wrong CT provided

Hi,

This is the first time in 7 yrs i am frustrated with the service of vodafone. I have made a selection of song for the Caller tune which to be activated on my number but the other song has been activated. After confirming from the CCE they says that the song which i have selected will be activated as well as they confirm the song too but, atlast other song is activated called up again in Customer care for the request to change it they say the procidure which will charge me again 15rs more why should i pay for their mistake.

rgds,
PremS

Vodafone — complaint regarding unwanted caller tune activation

Hi,
Its simply just irritating to see that without my request the callertune has been activated in my vodafone prepaid number suddenly and they cut Rs 15 from my balance. being a doctor, its also very much disturbing to get the promotional calls or sms in every moinute. After trying several hours, i could not connect the customer care service. I really have no idea why such cheatings are done with customers. Similarly, the DND service is another nuisance. It never gets activated.
I am totally dissatisfied with Vodafone service. Just because I don't want to change my number I want to continue using their service, otherwise I will immediately throw away this SIM card and get a new connection from a better carrier, preferably Airtel or BSNL.
Expect prompt action regarding this complaint.
Dr. Apurba Chakraborty

Vodafone cell — Caller tune activation

My mobile no.is [protected].On 29/07/2011 at 08.19 am I shocked when I had received a SMS from Vodafone that "Your request for caller tune activation has been received and will be processed within 4 hours." and Rs.45/- immediately deducted from my account.But actually I do not make any request for caller tune.
At 8.58 am caller tune set for 90 days and 12.37 pm sms received for activation charge for CRBT service. This type of happening done time to time from the company and no any action taken by customer care.Why should I bear such type of loss time to time?Where I go for the pledge?
It occurs mentaly and monetry loss.So pl.look into the complain and arrange for the refund.

Harish Shrivastava

bhiwadi may vodafone may full staff thief

Vodafone — Activation of Caller Tune without Request

Hi,

My father has a vodafone mobile connection. He got a message that there is a lucky offer in the month of July . So, he checked the message and called the no. provided in the message to check what offer he had. Then suddenly the caller tune got activated and some Rs.40 got deducted. Then he called the customer care and they arrogantly told him that he himself had activated the caller tune. Then he enquired how to deactivate it and did as they instructed. But the caller tune did not get deactivated. But in August , he got a message again saying that his caller tune is going to be renewed on 27th August and the amount- Rs.40 was again deducted
Mobile No : [protected]. from his account. When asked the customer care they said they will refund the amount. But till now he has not got the refund.
This is the fouth time he is facing this issue. The amunt was not refunded previously also though the customer service executives say that it will berefunded.

Please help me out in resolving the issue.

Regards,
Rashmi

i completely agree with the complaint above, even i have suffered a similar case with Vodafone !

they are goons, i dumped them and switched to IDEA !

Vodafone is a BIG FRAUD, they have even duped the Indian Govt. of tax exempt of Rs. 18, 000crores !

Dear Varun,
Similar issue, I'm facing. Any way out came fromyourside.So far now.

Narendra Kumar
[protected]

Vodafone — Unwanted message from unkown member

hello,
I am being disturbed a lot from this guy, I want to know the name/address of this number please..
[protected]. from mobile number locator I found its vodafone and bangalore based.

Reebok — UNWANTED SMS

Un solocited SMS being received everyday with offer for various products. Please get the same stopped.
My Mobile No. is [protected]

Vodafone — getting messages from unknown no

[protected]
cud u plz letme know the details of this vodafone no. i'm getting unnecessary msgs. can u plz mail me the details

Vodafone — getting unwanted messages from unknown vodafone number

A unknown Vodafone user is disturbing me through messages daily. His mobile number is [protected].
I want to know Name and address of this Vodafone user.

My vodaphone no. is 91 ([protected]). I am registered for DND (DO NOT DISTURB) Yet I am getting numerous SMS and phone calls for promotion of different products especially property deals.
Please look into and activate DND do not disturb if got expired.
Thanks
DP SINGH
ph.[protected]

Vodafone — Unwanted SMS

I am receiving at least 10-15 unwanted advertising messages daily. I am bugged by T, TD, TM, AM, TA groups of message which are causing me a lot of trouble. Please stop all those services. It’s a biggest irritation to my day to day life .I have a Vodafone subscription and my mobile number is [protected]. Please block all sms

Please block all these groups (and all such TM and TD groups) from sending messages to me.


Nikunj Patel

I am receiving at least 50-100 unwanted msg from this no : 567889 advertising messages daily. message which are causing me a lot of trouble. Please stop all those services. It’s a biggest irritation to my day to day life .I have a Vodafone subscription and my mobile number is [protected]. Please block all sms

Please block these groups from sending messages to me.


M.Ganesan
[protected]

Vodafone — unwanted SMS

My mobile no. [protected]
Whenever I go out of Mumbai, I get frequent SMS i.e. one SMS per minutes from Channel 50.
I complained to Vodafone 111, but no use and it is very irritating and my mobile phone also stopped working after 10-15 such SMS. Again I have to switch off the phone and switch on again. If it continuous I would like to change my mobile provider from Vodafone to any best provider.

Gopalkrishnan

I want december 3.12.07 detail(all Calls)

I want december 3.12.07 detail

I want my mobile no. [protected] details

I have not recd. my monthly bill, pl. tell me how i can get it on internet.

Thanks

Navneet Singh
[protected]

hi sir
please mail me bill details of last bill.
Mobile no: [protected]

hello,
this is beny .i havent received my bill the last 2 mth's
kindly send to my billing add.

thank u.
beny

more extra billing on my phone with out using it

i am Tanveer Alam was useing the vodafone no. [protected] last three years approx. but they have changed my plan without infomation so i was disagree form this service so i did not make my due subscription and they stoped the sevices and disconnectd my number but after one year now the bill recovery department calling to my friends asking my no. and name and talking with abusive language so i don't like this mis behaviour so here i am warning the bill recovery deparmtment don''t do this other wise i have to take help of media news chennel because they are doing this on the behalf of vodaphone. i am ready to make the payment for which bill i have really used because i want full and final settlement so do the need full i hope now i will get the possitive response from you

the company is not sending me bill, always before10 days of due date of bill, call center executives ring me and ask me when m paying bill. when i ask about my bill copy they say it has benn sent.
even they are not sending me bill on my mail id.
this is not helping me to pay bill.

i would like to check the my vodafone post-paid bill status for january 2009
thank you...

sir i want know about call list which i made last month... plz send details to my mail

i wanna bill status code

Please send my bill details for the month of February 2009 early to my mail ID

my name is mohit vijan my mobile no is [protected] please send my bill in mail

I have paid my vodafone mobile number - [protected] bill in month of march, someone came and collected the amount by cash. Even after all calls were barred, as I was in roming, I changed the number.

Now suddenly vodafone people are calling and asking to pay the bill and trying to scare me that they will come to my office and will insult. And also making lot of allegations. The problem is I have not kept the manual receipt given by the person who collected the cash.

Can somebody help in this case?

my name is praveen jaiswal my mobil no is [protected] please secd my bill in mail

thanks

praveen jaiswal

Please I want chek the bill on line

pl sent last bill my mobleno [protected]detail

my name isSURESH WAMAN CHITALE my mobil no is [protected] please secd my bill in mail

thanks

Sir,
i would like to check my itemised call list which i made last month.bcoz i submit bill copy to my office. pls send details to my mail id.

my Vodafone bill ditals

my vodafone no is [protected] plz send my bill copy in detai in my mobile or my mail id .thanks

plz send me how much bill pay on vodadone center.my mobile no is [protected]

i am a user of vodafone postpaid sim. it is a corporate plan. i am sufferring frm a bill related problem. recently my bill came of rs 2500 n when i checked the bill i founf that they have charged 45 rs/min call to europe n before it was 9.18 rs/min. when i checked frm vodafone they said that frm this month they r charging rs 45 for an isd call. they diidnt inform abt this increasing rate.but when i call frm a vodafone prepaid it cost 9.18 rs only.all others company r charging 9.18 rs prepaid as well as postpaid. so please help me for this

plz send me my bill detail in my mobile. my mobile no is [protected]

i want to see my itemised bill on my site

i would like to check the my vodafone post-paid bill status for january 2007, 2008
thank you...

Sir,
i would like to check my itemised call list which i made last month.bcoz i submit bill copy to my office. pls send details to my mail id.

Vodafone — Vodafone Bill

I am a student and I was using my brothers card which was postpaid his name is Vaibhav Jadhav.
Due to some technical Problems my bill was 600 two month's before. I made a complaint about it to
your customer care Initially they admitted to pay about the 450 but later on they disconnect my number and increased the bill which was monthly rentel at that time my number was not working.
now bill has increased and I am not able to pay that bill I am ready to pay 450 Should I pay it or not
give me reply immediately I am in pune and I wanted to pay here.

Thank you

Our company's payment issue is going on with vodafone and due to which they are barring my individual number

hi, my cell no is [protected].i want my detail bill last 3 months.i want also 9/11/2009 details.plz to do mail my mail id fast.

I have a Vodafone no. [protected].
My mobile bill for the month of September was very high @ Rs. 6300/-. I have received the detailed bill of that. There i found that, this high amount of bill is due to calls made on a special no. It true that i have made calls on this no. but i never had conversation on this no. as it was always busy.

Dear Sir,

My no. is [protected] and i never receive my Bill on my mail and want to change my no. from post paid to pre paid . PLEASE LET ME KNOW THE PROCEDURE OF CONVERTING IT INTO PREPAID AT THE EARLIEST.

i want a this no. [protected] bill details and address of the above vodafone number. please mail me fast.
thank you. [protected]@gmail.com

Vodafone — mobile bill

Hallo,
Sir/Madam,
Pls.provide the mobile bill in my e mail address.

EMAIL ID - bhardwaj.[protected]@gmail.com

Thanks.

disconnected services out going and in comming coz optional no bill not paid as problem in bill not ready to sort out

I am Sneh Lata, my telephone no, is [protected], unnecessary downloading charges have been levied in the last two bills dated15/05/2010 and 15/06/2010.

I filed a complaint by sending an e-mail to corporatecare.[protected]@vodafonecare.com on 31st May asking the details but no reply has been sent except sending my complaint no. which is 89719372.

I want a reply asap.

Vodafone — calling daily without and reason daily and harrassing

This is to complain about vodafone people they are calling many time for bill payment all though they have got d payment and saying that your credit limit is over as I have taken scheme of black berry 4999 yearly unlimited usage still they r charging me for all usage and asking to pay and they r also excepint that your scheme payment is done . [protected] frm this no. They r calling and disturbing my spouse daily

Dear all friends I am cheated by Vodafone I am not using my mobile so much local/STD but still I get Rs 570.00 of bill.I had closed my mobile no after paying this amount of bill. They are showing fake numbers also and There executives don't have manners how to talk to the customers.Please be care of this cheating.

They are charging me with Rs 49 for itemized bill which was free on first two months & theafter they are charging for Rs 49 without inform me.

They have not inform me for this service & they have added Rs 49 in my bill.
Pl look into this My mobile number [protected]

Sir,
I try many time by sms for Bill (March 2011) Cell no. [protected]. I request you to issue me the statement of call records (Incoming and Out going) there is emergency therefore I request you to do the needfull at the earliest

I m using vodafone from last 5 months and every month i m payin my bill around Rs1200.00 to 1300.00in between ,But now company had barred my service cause of Rs11000.00 which i have nt use only.
Request to take a strick action .I have request to call center for wat reason u hav charged this bill.They r not interestd to solve the problem.

urgent bill copys of this no [protected]

i bought a new connection of vodafone postpaid no.[protected]..as i told them to give me a plan of rs325 in which they stated me that i will get these benifits:
1. one vodafone no. lifetime free
2. 1000 mins every months free on any network
3. free itemised bill service for lifetime
4. every month 2 movie tickets
5. coupons for pizza hut

i accepted this offer and made a payment of rs 250 for there new connection as there security charges..by cash payment to one of there agent who came to my residence..my no. got activated on 25-may-2011
than they called me for knowing that which no. i want to make lifetime free...i told them the the no. than my no. got activated...next one of there agent came to my home...for giving welcome kit..
i asked several things from him:
me: my plan?
agent: rs 325...1000mins free any network and 1 no. lifetime free....he told that the same plan has been activated

me: free no. has been actvated
agent: yes (he called one of his supervisor to make this confirmation)

me: what about movie tickets and pizza coupons?
agent: we dont offer any kind of service like this...the agent called you was misleading to you

agent: your itemised bill service is for 3 months free
me: but they told me its free for lifetime
agent: no not at all we dont have any such scheme

i got that the agent called me and told lie just to make his sale..

that was the first part of their fraud..

than on 12-june-2011 i recived a message from their side that " ur caller tune has been activated charges rs 30 song selection rs 15"... i never made any reqeust for any kind of service like this...i deactivated the caller tune..

than on 23-june-2011 when o checked my mail acc. [protected]@gmail.com i recived a mail from their side regarding my bill..i was shocked to see my bill...IT WAS OF RS 653 ..AND IN BILL IT WAS MENTIONED THAT PLAN IS OF RS 199 NOT OF RS 325(which i requested from them)..
AND I SHOCKED TO SEE THE NO. WHICH I REQUESTED FOR FREE FOR LIFETIME..THEY PEOPLE CHRGED FOR THAT NO. TOO..

immideatly i called there coustmer care no. and ask for the same...they held up my line for a long time..and told me that i have a plan of rs199 activated on 28-may-2011...i told them i never requested for change my plan..than they told me to visit the vodafone store in model town..

i went there on same date 23-june-2011 and got a token no.144...
than they called me on counter no. 3 i told her my problem and showed their bill of my mobile on my laptop and she checked her database and told me the same that my plan have been changed on 28-may-2011...and my lifetime free no. is also deactivated on the same date i told her that i never requested for plan change..i also told her that caller tune problem than she told its free and promotional service i showed her charges of that caller tne on my bill..
than i told her about their marketing department ..hoe they people offer various FAKE add ons and offers for their sale..
she didnt say anything...
i told her to deactivate my no.
she said "YOU WILL HAVE TO PAY THE ENTIRE AMOUNT THAN I WILL DEACTIVATE IT"
i said"why...you people made me fool and now you r saying me to pay the bill..which is gentrated due to your mistake "
she said" you will have to pay"
i said" i m moving towards consumer court"
she said" ok go"...

plz take action against them..
regards
rajat arora
([protected])

my name is bharat shah and my mobile no is [protected] they had disconnected my line 3 to 4 months back without reason. they were go on sending bill and my person by mistake was paying the bill. u can see i have not utilised a single call since it was disconnected by them. now i stopped pying bills and they are harrasing me to make paymen t. please let me kno what to do. my current no is [protected] of tata

Sir my mob. No.[protected] my bill is excess bz your exicutive
Of vodaphone store guide me wrong info.sir i can't pay thé bill please Help my alternate mob. No.is
[protected]

dear vodafone team

please send me call details of my phone no. [protected] to my email id [protected]@gmail.com
and send y bills of [protected] ,[protected].



Regards
ravi srivastava
[protected]

monthly rental wrong laga kar bhej diya bill

i m port my vodafone no with idea network but vodafone costumer care call me or promise to give me 199 rs plan & 1200
mint local & 400 std mint then i m agree but they r not do it they r change my plan only 99rs & only 200mint local

this is cheating plz take action
my mobile no is [protected]

I Am Vijy.I Want to know my bill amount by e-mail



Thank You

sir i want to get last month call details of my vodafone number [protected].

my bill is not viewing

I got a Vodafone Unlimited Plan for Rs. 650 rental in the month of October.
In the month of December , I was informed that I have a bill of Rs. 6000 against that number that I need to clear ASAP.
They are harassing me daily and I am giving a serious thought to lodging a formal legal complaint against them.
Anyone out there facing similar issues ?

This is to inform you that i spoke to Mr Deepak on 14.06.13 regarding de-activation of my vodafone GPRS plan. I requested him to deactivate on 23.06.13 so that i can complete my whole month and also would be easy for me for the processing of the bill cycle. But Mr. Deepak deactivated on the same day i.e 14.06.13, due to which there is error in my Bill which has come of Rs5765. which is not correct. I did not get any confirmation call regarding this from Vodafone that they are going to deactivate my plan. I am not able to make any call for the past 10 days. I am attaching Bill for your reference.Kindly support me in this matter and re-issue the correct Bill please. Looking forward to hear from you soon


File. Password : jite1172

I am a regular customer of vodafone( kolkata no.[protected]). After coming in Goa i took postpaid sim ( no. [protected]). At the time of filling the form i also ticked the box for 2G mobile internet plan( 98Rs) on 23 june. it got activated on 26 but they didnt activate mobile intenet plan. In the first bill (for date 26 june to 5 july) they charged me around 189 Rs for mobile internet. Between 5 july to 13 july my usage is around 365 rs which is also mostly due to mobile internet. i came to know about this problem today so i called customer care and ask to activate the plan but i already lost a sum around 500 Rs.

Dear sir,
this mobile vodaphone no.[protected] i already closed. still i have revived bills and calls. this no.outgoing and incoming has been closed from month of march.after also i paid 800/- rs of my last pending bill and says to person who received the payment to closed it. so he says ok sir i"ll put the request to vodaphone gallery..also he has given me offer if want to change vodaphone to airtel this same no.. i said no..after the month i have received the bills and calls in the call i always say same thing..
and still i have receiving bills and calls.. after march i am not using till date this no. so please conform it. and solve this problem. i have going to very disturb from your vodaphone company. they called me every time and i given same answer every time. they has send me court notice also..this notice has been sent my old address so cant received it. i have updated my new add. also when i paid last payment it was my new add. still they vodaphone employees are giving bad answer..
i am very depress what should i have to compliant it i cant understand..

Dear sir,
this mobile vodaphone no.[protected]. i already closed. still i have revived bills and calls. this no.outgoing and incoming has been closed from month of march.after also i paid 800/- rs of my last pending bill and says to person who received the payment to closed it. so he says ok sir i"ll put the request to vodaphone gallery..also he has given me offer if want to change vodaphone to airtel this same no.. i said no..after the month i have received the bills and calls in the call i always say same thing..
and still i have receiving bills and calls.. after march i am not using till date this no. so please conform it. and solve this problem. i have going to very disturb from your vodaphone company. they called me every time and i given same answer every time. they has send me court notice also..this notice has been sent my old address so cant received it. i have updated my new add. also when i paid last payment it was my new add. still they vodaphone employees are giving bad answer..
i am very depress what should i have to compliant it i cant understand..

Dear sir,
this mobile vodaphone no.[protected] i already closed. still i have
revived bills and calls. this no.outgoing and incoming has been closed
from month of march.after also i paid 800/- rs of my last pending bill
and says to person who received the payment to closed it. so he says
ok sir i"ll put the request to vodaphone gallery..also he has given me
offer if want to change vodaphone to airtel this same no.. i said
no..after the month i have received the bills and calls in the call i
always say same thing..
and still i have receiving bills and calls.. after march i am not
using till date this no. so please conform it. and solve this problem.
i have going to very disturb from your vodaphone company. they called
me every time and i given same answer every time. they has send me
court notice also..this notice has been sent my old address so cant
received it. i have updated my new add. also when i paid last payment
it was my new add. still they vodaphone employees are giving bad
answer..
i am very depress what should i have to compliant it i cant understand..

Hi, Thanks for given me reply,
[protected] the vodafone no. witch situation happen...
and my current no. is [protected]

Thanks

Hi Sir,
I got a bill of Rs1325.96 which include the internet charges of that four days(15 to 19). Which is by mistakenly happen because vodafone customer executive deactivated my 2G plan, which is a corporate plan and after requesting to vodafone officer they assured me to sort out this but its not happen.

I wrote mail to vodafone, but not get good feedback from them.

dear sir,
mer no.[protected] par mera cradit limit he 500 Rs but mera bill aya he 822 Rs ka jo ki galat he plz help me sir

Vodafone India — hello look @ it service

hello look @ it service is activated on my [protected] no on 11th May 2015 and 45 rs has been deducted. i did not active it and 45 rs has been deducted by vodafone.

Vodafone India — no data connection

I am not able to use my data pack, even though there is range data connection is not available.kindly consider my requestu

phone lost

Sir my phone have been lost my sim card is vodafone so please my sim cards immidently block thanks

ABOUT POTABILLITY

I am not comfortable with your internet and call rate service ...so i am port the my sim card...

fraudulent charges d2c_mazaa_99

I have been charged rs 99 for downloading d2c_mazaa_99 for the bill cycle feb2015. I never downloaded or used this service for which I was charged.I want this charge reverted aa soon as possible.

duduct balance

today my balance is deducted 39 rupees with out any reason vodafone is cheatd with there customer my num- [protected]

I am complaining about slow Internet speed 5th Time.Still no action taken

My vodafone no. is [protected]. I have complained four times about my slow internet speed but no action taken.. I am using a 2G pack of RS. 248. I am receiving full network then also the speed is getting worse day by day.

Customer care not replying properly

I called customer care thrice and discussed the issues with them they put me on hold but did not give any reply even after calling them thrice.

Email id change

my Email id wrong mention from your side pl correct the Email ID [protected]@yahoo.com this correct email id

my sim card rejected

My Mobile no is - [protected] my sim card rejected... plz do something i have all contact in it plz plz its very very important plz sir

sim card missing

respect sir my sim crad no[protected] .the card&phone was missed yesturday under the tower of kuttiady, so that sim will be block kindly requerd, sir, please give report last using tower and IMEI NO

my vodafone sim crash for baby

My vodafone sim crash for baby i am new sim my old number pl'z gime me my old number [protected]

198 rs. dedution

dear sir my number is [protected]. in this number there is deduction of rupees 99+99=198.i want refund my money as soon as possible

Deactivated or Phone in DND mode

Plss...help the the number [protected] is told to be disconnected from yesterday then I tracked it and found it was in deactivation or in DND mode...please help me...😢😢😢..this number is very important for me plsss help me...I m almost in tears plsss can someone help me????please???

change number

change my number because many problem faces in online recharge, online work etc.so please change my number

Govn. has released the restriction of 5msgs per to 20 msgs per day
bt vodafone has not implimented it yet...
Why...?????
Eesh

hi sir i have convert my reliance no [protected] in Vodafone after mnp my Vodafone number not working properly. i already complained against it so many times and i have already submitted my document so many times in Vodafone store but still getting problem my services are barged by Vodafone i request you please do the needful it is really panic for me .

Deactivated Pre -paid no
I am vodaphone user from last 5 years . My No is [protected] . Two days before i went to vodaphone office sec-50 Noida for converting my pre-paid connection to post paid connection & I submitted all documents .
Today they have deactivated my mobile phone . How Rude this is ???????
You dont want to convert pre-paid to post paid its fine but why this deactivation?????
Dont you know the importance of mobile ???
How many calls i have missed today you cont understand ...
Plz Activate my no asap...
Regards
Nitin Kapoor

Vodafone — NO RESPONSE FROM CUSTOMER CARE

My new number which was converted from pre-paid to post last week only got blocked and its SIM rejected due to unknown reasons I am tryin for last three days to contact Customer Care but unable to contact the same.

Vodafone — No response by customer care

I am unable to talk to the costumer care service as when ever i call them I get to hear there same You AND i song for minutes and that its . Second off all i am bored of theses business call i get every day . And a day when I was pulling off the call one day the Vodafone radio service was activated on my cell and Rs.60 were deducted from my account and I want that radio service to be terminated.

hey i have recharged my phone([protected]) with rs.99, , , , , , , , , for 1 month validity, , , , , , , , , , , , , , , , i have been susessfully done, , , when i checked by *146#, , , , it shows that i have one month validity, , , , , , , but if someone calls me, , , , , , , , , , , , , it is saying out of service, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , i call'd many time to custumer care, , , , , , , , but i m not satisfied with them, , , i went to vadofonr care also at ansal plaza, , , , , , , , , , , , , and i got same, , , , , , , , , , , , , , so may i know what the hell is whole situation, , , , , , , , , , , , my phone no. is very important, thats why i m having big loss and problem, , , , , , , , , , , kindly help me out

Vodafone — No response from Customer care..

I am using vadafone number [protected] which is in the name of Sunil.

One month back customer care called me and told about the 52 pack and forced me to activate it.
After one month 52 pack got deactivated. When I called CC they informed me to go to a outlet and recharge for 52. It’s nonsense. Why I have to go to outlet and recharge every month when I am maintaining good balance. Why it can’t be deducted from my account?

I called CC and told them to deduct from my account. Ever after two day it was not done. I was fed up with the customer care and told them to cancel the request. Then I activated 49 pack. Money got deducted.

After one day again 52 got deducted and that plan was activated. Even after repeated reminders Customer care dint respond properly and told me to wait for 2 days for the refund of 52 rupees. They even told me that 49 pack will be activated once 52 is deactivated it dint happen.

Now I don’t have any pack and I m loosing 1 rupees for sms.

vodafone is not a good company in services...

My name is Praveen and a postpaid user with blackberry servcies enables. I have been using blackberry services since 2 years and i had some glitches issues in between and every time i had to go touch base with the customer service and then get the issue sorted out. Again now i am facing the same issue and without my notice or request the CSR mentions that my GPRS has been deactivated. I have been talking to N number of people and the pain is explaining each and everybody what is the issue am facing.
Its been 4 days my services are not active and today again i call the customer service to learn that they will log the comlaint today and my the services will be activated tomorrow.

Is this the kind of service vodafone provides?
I doubt if vodafone has a automated system to log a complain and close the issue.....

I was more happy with the services provided by HUTCH.
If this issue is not solved within a day, then i have decided to cancel my connection and go with another service provider.

FYI....I have been a Vodafone customer from past 12yrs.

Vodafone — Blackberry service

They could not activate my black berry service even after assuring me 12 times!! It took three days for them where as it should have been four hours! this was a few months back and again the trend of the customer care not able to do anything has started.... lets see this time how many days do they take!! Already made six calls today! people spoken to :: Mina Sulchand Shinde, Ravi Raj, Chirag Patel, Sumit (last name unknonwn), two supervisors!! and every time I speak to them....... I get a message from them ::: Dear customer to know more about the latest products / services and special offers dial 121. this message was sent to to at 1:00 am

Should sue this company

I have bought a blackberry curve which now comes with a year of bbm free...and i want net activated on my phone....but there is no such recharge for only internet for blackberry it comes with the bbm only...what should i do now?

I have followed the new advertisement of Vodafone where they would be giving free BBM (black berry messenger) services for one year on selected Blackberry handsets. I bought a new 8520 curve blackberry (8520 is under the list of selected handsets where they were giving this service) and inserted my vodafone sim 9 days back. Till date BBM services have not been activated. The call centre executives are highly unprofessional and disconnect the phone without talking completely. They just keep delaying the things. 5 days back, I formally asked them to give me a Service Req Number and a turnaround time. They give me a num:[protected] and 24 hours time. And till date, there is no resolution. I have e-mailed also but they just keep delaying the things by asking for more and more information. Meanwhile, their call centre exec asked me to activate a data plan of 95/- so that i can access internet. Now they are saying that since i have activated a data plan, so they cant provide free BBM services. Sometimes, their call centre asks me to just go to vodafone store since they cant help me from backend. Last time when I called them, call centre exec asked me to wait for more time and keep waiting. When I asked him to connect to a senior, he disconnected the call. Pls help.

Dear Sir,

Has there been any progress in the matter. The problem continues and i am unable to use the BB services for approx 10 days at my work location.

Please advice.

Best Regards
Shalabh Batra
[protected]

vodafone data stick — fake proposals

Iam having a hard time since the day i bought a vodafone data stick to access the net on my laptop.Well initally i was sold the stick saying that 3G unlimited would be for just 599,later i was told theres no unlimited scheme for 3G as yet.I was giving activation after 2 weeks ,during which i had to go a couple of times to the store and was repeatedly being told that it was a technical error.Finally i got it connected with a horrible speed ,it was point less downloading anything as it kept getting disconnected.I believe they should be a little honest in selling their products,as they keep forcing u to change ur 2G into 3G.

Vodafone India — DND Regi

My Mobile No. [protected] was registered in DND Service. And I get Confirmation SMS that "The DND Service is Activated in your Vodafone Mobile. But till I get SMS & Calls. I think companies are responsible for disturbance. Now what should I do?

I suggest not to use Vodafone becuase there is insufficient complaint department who can help you

Vodafone — Reg vodafone service

I activated a plan on 14th of feb 2012(1 paise per second scehme),by deactivating my previous plan (1 rs for 3 min).But today it is 22nd feb 2012,i feel very disappointed to inform none of my request is processed yet,neither deactivated the plan nor activated the plan which i require.
The same plan was requested my me on jan 2012,The same complaint i have with vodafone service provider.
I only called twice or thrice regarding it to vodafone crew members durin jan month,but they responded that my service is activated as per requirement,but it was not done.but my money was correctly deducted on time as requested for service during jan as well as feb month
Am also a professional,I agree some problems do occur between service provider and customer,i took it in that sense and trusted vodafone service provider and again activated the plan on feb 2012 as mentioned above.
This time in between 14th feb to 22nd feb,It would have many times i called 111-vodafone customer care and registered the compalint,but there is still the same response am getting,but my money is deducted for my request,along with am loosing money for calling customer care.Is this something my fait to call vodafone customer care and waste my time and money.Still politely informed them,If you cannot activate that service please refund the money,but that cannot be done it seems.
I am shocked to say that till 21st,atleast it is been told that my service is been activated for the money deducted.
When i again called on 22nd to inform that nothing is happed yet,am shocked to hear by a vodafone crew member that i have not activated any service it seems,nor your money is been deducted,I asked them to recheck it politely,but she just rejected my call.

I have full rights to complaint,since am not getting their service in free.Am paying them for the service i require.
What can be done for such issue.
jithi.[protected]@gmail.com

Vodafone — recharge refund

I had done an online mobile recharge on July 12,2011. The recharge failed and I received an sms from Vodafone stating that the amount of Rs.52 will be credited back into my account in 5 working days. Since then I have called their helpline and sent many emails, the last 2 to their Nodal Officer. Both the times I received the reply that my number was not available and that the amount will be credited in 5 working days. I have now sent an email to 'Appellate.[protected]@vodafone.com'. I do not have much hope there hence I am appealing to you.
[protected]

VERY ABSET

Since i may have to leave my state for 3 months. I want to change my post paid number [protected] into prepaid. But the unclear and doubtful attitude of customer care at Vodafone Store make me feel harassed. And i still feel that the process of converting my connection from post paid to prepaid will not be done by them although i submitted all necessary documents and form.

kindly send my post paid to prepaid request status on my mail. My email address and contact details are given below.

Mob: [protected]
email: [protected]@gmail.com
name: sumeet bhandari