[Resolved]  Vodafone — Very high and excessive billing

Address:

Maharashtra

1. I have deactivated Auto debit facility with Vodafone by sending SMS on 01.08.13 and confirmation SMS for the same also received but my bill for Rs. 6,500 was auto debited to my ICICI bank on 05.08.13

2. I purchased Samsung Grand and Vodafone have given me 3G mobile internet for 2 months free of cost. I have received the bill of around 1500 for the first month of my purchase and use of smart phone that was even higher but i have deactivated lots of service started by vodafone like some videos weekly charges etc. and use to received bill of around 700 to 800 and happy all of sudden i have received SMS and emails from Vodafone that i have credit limit of Rs. 10,000 and utilised 8,000+ and to pay immediately to avoid discontinuation of service. i was shocked and started searching bill for last month and i found on myvodafone site my previous months bill is arount 6500 and and unbilled is around 1500+ which was unenviable. without informing customer vodafone is making loot to customer with high end mobile instruments.