[Resolved]  Vodafone — poor speed

Address:

Mehsana, Gujarat

my complain against vodafone USB for internet , very poor speed .
i already book my complaint one month ago but yet not solve.
my contact no.-[protected]
[protected]@yahoo.com

i have mail to vodafone is given below and my complain also in this following.


Sun, May 22, 2011 11:43:49 PMFw: vodafone' poor service complain
From: makvana manish <[protected]@yahoo.com>View Contact
To: manish.[protected]@ugvclmail.com


[protected][protected][protected][protected]





----- Forwarded Message ----
From: makvana manish <[protected]@yahoo.com>
To: vivekg.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com; sushma.[protected]@vodafone.com
Cc: manish.[protected]@ugvclmail.com
Sent: Sun, May 22, 2011 11:28:24 PM
Subject: vodafone' poor service complain


Dear Sir/Madam,
I manish makwana customer of vodafone , i have your company's post paid mobile.
I bought your USB on dec'2010 for 3-G services of Rs.1999/-from Sheetal Communication,Mahurdas Market,Nr.Krushna Cinema,City-Visnagar,Ta-Visnagar,Dist-Mehsana.,state-Gujarat.At time my purchase the dealer tell me 3-G services started within two month,but yet not start o.k., but my compalin against vodafone is your company is very bad service provider, before purchase USB i think vodafone is vey good service provider.
When i statrted the USB there are very slow speed 0 bps to 23 kbps ,some time goes to 50 kbps ,this is very slow speed.So,Last week of Apr'2011 i go to the sheetal communicaion for the same complain booking.Main person of sheetal comm. Mr.Pradipbhai & Mr.Kantibhai say USB gives 220 kbps speed some problem in your USB or other technical problem there and then he tell me our company employee came to your home check & solve your problem .
But no one came to my home, after two to three one person call me for complain and tell me i came for solution, but he will not come.so,i go every day to sheetal comm. for the same complain, sheetal comm owner's call to your compny employee, and tell me tommorow 100% solve your problem.But no body came & solve . long time to go atleast 20 days i soughtted on sheetal communiation owner for solution of my complain then one person of your company call from mob.no-[protected] on 19th May & i give him USB IEMEI NO. & MOBILE NO. then he tell me today after 19:00 our company employee call you & solve your problem. but no one call me after 19:00 ,so i call on no-[protected] five to six time but he not recieve my call & yet to.
then after i register this complain to 111 (customer care) complaine no is-[protected].
so,this type mentaly and physically torcharing from your company i take legal action against your vodafone ,give me compensation for the same.
I hope my complain solve urgent.
your company is worst service provider and i also goes to media for this type of problem.

other cpmplain is i also mail two three time to vodafone guj. for the same but no one can reply of my mail, i my not customer?
Take action against defaulter, i will also legally goes for the defaulter.
MY USB DETAIL: IEMEI NO-[protected]
MOBILE NO:[protected]
SIM:[protected]
copy of mail is below




Sat, April 9, 2011 11:34:31 PM Fw: 3G COMPLAIN REMINDER
From: makvana manish <[protected]@yahoo.com>View Contact
To: vodafonecare.[protected]@vodafone.com
Cc: manish <manish.[protected]@ugvclmail.com>


[protected][protected][protected][protected]

THIS IS FOR YOUR REMIND.
I THINK YOUR COMPANY GIVE VERY WORST SERVICES TO CUSTOMER.
THIS IS FOURTH MAIL TO YOU NO REPLY FRIM YOU.
NOW I COMPLAIN TO CONSUMER FORUM FOR THE SAME.



----- Forwarded Message ----
From: makvana manish <[protected]@yahoo.com>
To: vodafonecare.[protected]@vodafone.com
Sent: Sun, April 3, 2011 10:47:29 PM
Subject: Fw: 3G COMPLAIN


THIS IS FOR REMINDER
YOUR SERVICES ARE VERY VERY POOR.
IF NOT REPLY.



----- Forwarded Message ----
From: makvana manish <[protected]@yahoo.com>
To: vodafonecare.[protected]@vodafone.com
Sent: Fri, March 25, 2011 11:48:59 PM
Subject: 3G COMPLAIN


DEAR SIR,
I ALREADY MAIL TO YOU ABOUT 3G NETWORK PROBLEM,BUT YET NOT ANY REPLY FROM YOU.YOUR CUSTOMER SERVICES ARE VERY BAD,
WHY I CONTINUIE VODFONE USB STICK FOR INTERNATE.
PROBLEM IS I BOUGHT USB STICK FFROM LOCAL DEALER FOR INTERNATE SURFING HE TELL ME THIS USB USED FOR 3G NETWORK,BUT THERE ARE SHOWN EDGE NETWORK,I THINK YOUR DEALER CHEAT ME.IT'S RIGHT?
THEN I TELL HIM ABOUT SAME,HE TELL ME WHEN 3G STARTED YOU GET 3G NETWORK,HE IS RIGHT?
WHEN STARTED 3G NETWORK AT VISNAGAR,DIST-MEHSANA, STATE-GUJARAT.
PLS REPLY EARLIEST.