[Resolved]  Vodafone — Vodafone 3G Services - Postpaid

Vodafone Postpaid — Charges for Customer Care Services

Mobile service providers charges for customer care services. Why TRAI is allowing such thing. In my bill, I am being charged for Internet services, which I never used or activated and every month I am being charged for the same. Even by mistake, a button is pressed, I am getting message that this service is not acrtivated, still I am being charged.

Vodafone — Vodafone 3G

Hi

Vodafone is fooling customers through Blackberry unlimited plan for 3G. Vodafone provides 599 plan where one can access unlimited internet.

However in my latest bill they have seperately charged for Vodafone live which is a GPRS framework. They say because you used Vodafone live you have to pay. This is ridiculous. How can you charge a customer for using GPRS platform if you are providing 3G unlimited. If there is any problem with your network, a 3G phone will automatically catch GPRS framework for which they will charge. This is atrocious and unfair.

I already changed the settings and deactivated long back as suggested by customer care. Let me reiterate that I am unable to use internet even my mobile settings support it and by mistake I press the button for web browsing. There is no loading of any data from any website (you can check with your system), still if you wish to charge unnecessarily, its your wish.

Vodafone — 3 G services

I bought a 3 G data connection ( [protected]) with a wireless router & 6 month subscription to work with my Acer Iconia tab computer. This never worked properly & repeated visits to their Adayar outlet did not resolve the issue.I then bought a USB stick modem & the connection is no better. Upon prodding Iam told that their 3 G services in Chennai is still under implementation & will take another 6 months to be fully operational.
This multinational is taking public for a ride by advertising 3 Mbps speed but actually does b not support even a few Kbps. My Reliance 2 G is much faster. I would like to sue this company & get my full refund for the hardware & subscription paid. How do I go about this please. Kindly advice.

Airtel is no better & more expensive. I have a 3 G connection for my I phone & work mostly on 2 G in chennai

I have registered my complain on the requested link and send you a message as well please revert back asap!!!

Madan,

I tried to get my complain resolved for 3G data pro ration of charges. I changed my plan to 3G as informed from customer care that my 3G will be charged at pro rated charges.

Now I am charged at the standard rate.i have been with Vodafone for quite sometime. I regret to inform you that I am not going to pay. As these charges are unfair to the customer.

Also I am getting template answers from your customer care.

Regards
Prince