[Resolved] Vodafone — Wrongly charged for 3G plans | |||
Concerned Officer, This is to bring to your kind notice that I have been using your vodafone number [protected] and been your valued customer from the last 10 years( Essar days.../ Hutch & now Vodafone). But this is for the first time that I got a shock of my life when I checked my june bill amount to be Rs.1958 and july bill for Rs 1826 which no doubt is not at all possible since I have never crossed the limit of 800 - 900 per month. I have been wrongly charged for my 3g data plans. It is very sad to see that a valued customer be treated as such.I have spoken to all your customer care executives and also visited the Vodafone Shop in Vile Parle East but all in vain as they told I will have to pay my entire bill. It is giving me nightmares since I am not in a position to pay the same as I have not misused my phone.I hope the company will take an action and provide me the fresh bill on actuals as per past for prompt settlement otherwise I will be forced to surrender the connection. A QUICK RESPONSE FROM YOUR DESK IS AWAITED. Regards Vaibhav Bhogaonkar MUMBAI MOBILE NO. [protected] Was this information helpful? | |||
Dec 17, 2016 Complaint marked as Resolved Verified Support Jul 24, 2013 Vodafone India Customer Care's response Hello Vaibhav, Thank you for speaking to our executive. Trust we were able to assist you. Regards, Vodafone Customer Care, Mumbai | |||
 8 Comments | |||
Comments
ON 27 oct 2009 astrology pack is activated at 11pm without my permission on my mobile no. [protected] and 30 Rs. are deducted from my balance. it is shame on vodafone one side theyare advertisementthatand show of providing better services another side they cut Rs. from customers balance. then nobody help so that balance is given back to customer.
Vodafone — wrongly charged from mobile as on 22/03/2010
I Mallika Goswami([protected]) is the customer of Vodafone for near about 3 years .But I am very sorry to say that co can't give us proper service now this time in a very competitive market .Today co charged Rs.24 from my mobile for which i didn't call .RTO — wrongly charged
I want to register complaint against traffic police Sonali Ankush Sathe .On 17 April 2010 near Dagadi Pool Rd she wrongly charged me 100 Rs on account of stopping vehicle on zebra crossing. I had to stop suddenly since the vehicle in front of me had taken left turn from extreme right and orange signal was also about to change. But instead of taking action against the vehicle which had broken the law and ran away, I was charged unnecessarily without hearing any explanation from me.
The officer also arrogantly replied that I can complaint against her to any senior officer .
I request to take action against her as she favoured the person who broke the law and penalised the person who prevented the accident.
I want to launch complaint against Auto-rikshaw number MH03AA-1509 which I catched from Sakinaka Junction -Mulund East .I am regularly going thr this route.On Monday 23-Aug010 there was no traffic at all and with this situtaion meter showed 159 as meter reading.When I asked driver that meter reading is wrong(Normally without traffic meter reading is max 90(meter reading) and with traffic at Powai signal it is max 110(meter reading), he was not ready to listen, first he continued saying this is the proeper reading.But when I told him that I am travelling through same route daily with auto he started saying ki "Madam thoda meter main problem hoga".But when I asked to come to police station in Navghar station, he took 120 Rs and ran away.If some one who is not aware of correct reading that person would have given as per the meter reading.Some action should be taken against this kind of drivers.
I am vodafone ([protected]) customer from last 2 months. Company has deducted Rs. 31, 30, 30 from my account for internet, music, job services on oct $ 2 nov 10. But I have not been requested for any services. I have called to customer care and they were saying that i have no any info regarding this. Here matter is not only for Rs. 91, but this is the matter for charging wrongly from customer account. Please look out the issue.
thanks
surya kant
amritsar
[protected]
thanks
surya kant
amritsar
[protected]
Vodafone — wrongly charged
vodafone has charged me rs. 96 of internet without my permission. on 19th of december 2010 a call from vodafone office i received they say that would you interested in internet services but i dont take interest in this service and told them that i dont want this service dispite of which ofter few hours i got a messege that my internet service has been deactivated i shock on this messege because i haven't even activated any kind of this service and when i check my account i found that vodafone company charged me rs. 96 rs. for internet service. i called the vodafone custmer care and take to vikas but they don.t give me any response i tried many time there ofter but they take no interest.plz i want to say vodafone is this a way to deal a custmer. this is my bitter experince with vodafone if they doing this kind of behaviour to there custmer then its not fare now iam palnning to change vodafone number by number portability when ever its come.....from
sanjeev mahajan
cell no.-[protected]
Vodafone Mumbai — 3G
I bought 3G chip since June 13 2011 and since then it doesn't work spite of several complaints they not bothered at all and they are just interested in sending bills to you on timeCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Vodafone India — Wrongly charged from my account
Hello,I am vodafone customer from last 6 months. Company has deducted Rs. 30 from my account for chat services on 06 Jan 2009. But I have not been requested for any chat services. I have called to customer care and they were saying that i have no any info regarding this. Here matter is not only for Rs. 30, but this is the matter for charging wrongly from customer account. Please look out the issue.
Here is my cell no : cell +91-[protected]
Warm regards
Umesh Kumar