Volkswagen — False Promises/Wrong Commitments

Address:

Maharashtra

Hello

I, Anish K Motwani have booked my VENTO trendline diesel on Jan 27th 2011. with Carz Direct (dealer for GLOBAL GALLARIE at Thane).

I was promised 15-20 days delivery. It has been 3 months now but I have not got my car.
I have been Paying EMIs from past 2 months. Is this is how You give delivery to Clients.
It is not Professionalism and never expected this from Company Like VOLKSWAGEN.

I have Honda, Hyundai and Toyota cars but none of them GAVE me False Promises like your dealers do.
And how can you start my EMI when the car is not been delivered. I want an ANSWER to this.

Now the dealers say to take a Highline and pay more. When I have booked trendline than WHY should I buy a Highline. If the delivery is not possible than better say that HONESTLY. Please do not fool the customers this way.

I wanted a German Car but looking at the scenario I feel Korean and japanese car makers are far better in service. At least they did not LIED to me.

I have written THREE EMAILS before to VOLKSWAGEN WEBSITE. But no reply was given to me till date.
I hope my problem will be sorted this time. lets hope for good.
--
Regards;

Anish K Motwani Associates
www.anishkmotwani.in
[protected]