Comments
To,
Whomsoever it may concern,
I am a regular traveller of western railway. These days i have seeing many changes in the basic infrastructure of the railways.
I travel from borivali to mumbai central. Maximum times in the evening while retrurning back from mumbai central to Borivali, train goes to the platform no.8 or 7 in borivali, but there are no such annoucements made in the train on the same due to which many times there is a lapse between the passengers of platform no.7 & 8 when both the trains follow each other in borivali. The number of trains going to the platform no. 7 & 8 is higher in the evening peak time, due to which more rush is found on the platform no. 7 & 8.
most of the people when they get down at borivali they walk towards platform no.1 which shows that the number of people living or preferring near side of borivali platform no.1-6 are more.
Whomsoever it may concern,
I am a regular traveller of western railway. These days i have seeing many changes in the basic infrastructure of the railways.
I travel from borivali to mumbai central. Maximum times in the evening while retrurning back from mumbai central to Borivali, train goes to the platform no.8 or 7 in borivali, but there are no such annoucements made in the train on the same due to which many times there is a lapse between the passengers of platform no.7 & 8 when both the trains follow each other in borivali. The number of trains going to the platform no. 7 & 8 is higher in the evening peak time, due to which more rush is found on the platform no. 7 & 8.
most of the people when they get down at borivali they walk towards platform no.1 which shows that the number of people living or preferring near side of borivali platform no.1-6 are more.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
6270
Pending
0
Resolved
1580
+91 11 2338 1213
Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
View all Indian Railways contact information
Western Railways — DIRTY COACHES
I travelled from goregaon to Churchgate on 7.2.2010. I took local which was a fast and was scheduled at goregaon at 9.46 am and took middle first class. the coach No. was 1009A. I entered to find all dirt around. The coach was unclean. Infact I was surprised to see that the seats were so dirty, smelly and was almost black. No one could sit on the seat with using newspaper. It looked like 3rd class. I moved to second class as it was a better one.It seems that railway department has no time to see it.... may be they are busy in their own affairs.
siddharth murarka