Western Railway — Poor Service by Western Railway

Address:Mumbai Suburban, Maharashtra

I am really frustrated with the service provided by the station master @ Nallasopara. They are not sure that on which platform train is coming. First they are announcing train will come on platform no. 2 but indicator showing platform no. 4. After some time they announce train will come on platform no. 4. When we reach to platform no. 4 then surprisingly train come on platform no.2

My Question is why they are giving inconvenience to passenger, i cross the track then i am able to caught train. It's rainy season, if something went wrong due to too and fro then who will take the responsibility for the same.


Why they are not sure that train will come to which platform. I believe they have information well in advance on which platform train will come.


Also, indicator are not proper. Where we have to complaints for the same. we are paying money, then also service is very very very poor.

May i all of you request you, please forward this complaints to higher authority so they can take strict action on them
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