[Resolved]  Western Railway — Smart Card Machine Broke at Naigaon East Ticket Booking Center

Address:Mumbai City, Maharashtra

Greetings:

I am a regular traveler in the Western railway of the Mumbai local.
It gets very tiring to stand in the line, so i try to avoid it by buying the ticket through the wending machine.
I get to travel in the Andheri - Naingaon route quite often, but it gets very inconvenient to buy the ticket as the smart card ticketing machine is broke.

With this, i also request you to look in to the indicators of the same station. With full confidence I can guarantee you that none of the indicators (either on the platforms, or on the booking office or even on the bridges); none of them will be performing completely.

The station is getting more used day by day. I believe that it is essential that all the aminities should work properly.

Hope it will be looked in to.

Thank you.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information