[Resolved]  Whirlpool Fridge — faulty

Whirlpool Fridge — fridge maintaince charges in 10 yrs equal to the cost of fridge

Dear Sir,
I am a regular customers of yours.
I purchased Fridge, Ac, Washing Machine 4 yrs back. Every thing is working fine except fridge. In 2nd year only some part got replaced for which I paid Rs1000 as some charges. Now compressor is gone and needs to be replaced for which I complained 4 days back and I was told to pay rs1500 as service etc charges and still nobody turned up to do the job.
It is under warranty and I have all bills.
If every two year I had to pay for my fridge I would have gone for other brand which is economical. If it is like that then I may end up paying amount equal to one fridge in 10 years then why go for whirlpool.
I hope you will understand me as a customer and do the needful at the earliest.
Thanks,
S D Dhamija

Whirlpool Fridge — Poor Service by the vendor

I purchased a Whirlpool fridge in the year 2005. Within 5 yrs the compresser started giving troule.
I got my compresser changed in Mar '09 and within 3 months thde gas started leaking again.
I have lodged a complain on 25/6/09 complaint no.HR [protected] and am still waiting for the technician to come and rectify the fridge. What kind of service are they providing, is this what is giving 100% customer satisfaction.

Whirlpool Fridge — No Technician in Whirlpool,Poor Service

We are not satisfied for your service past 27th Oct 2009. I have Whirlpool Fridge. This fridge under Home Care Plan from 3rd May 2008 to 2nd May 2010. My fridge was not working (low cooling) on
27th Oct 2009.

I am registering the complaint on Whirlpool call centre complaint No. 55226 dt. 27th Oct 2009.

Technician has come on 30th Oct 2009 he don’t understand the problem and not rectified.
He told come on next week and solve the problem. Till 3rd Nov 2009 no persons not come.

Again contact whirlpool call centre at 3rd Nov 2009, she told your complaint has been closed and
re-register compliant and given the new number. My new complaint No.4217 dt. 3rd Nov 2009.

Technician has come on 10th Nov 2009. He is note done repair work, he find the problem.
He is told, gas line blocked, I send technical person within 4 days, he had solved the problem.
Till 16th Nov 2009 no persons not come.

Again contact call centre at 16th Nov 2009. He re-register. My new complaint No.26970
dt. 16th Nov 2009.

Technician has come on 23rd Nov 2009. He is note done repair work, he again find the problem.
He is told, refrigeration gas is leak, I send technical person within 2 days, he had refill gas. Till today
no persons not come.

I contact call centre at 25th Nov 2009. He told re-register due to gas filling. My new complaint No.43577 dt. 25th Nov 2009.

Today whirlpool call center Mr.Raju and Mr.Palani is disconnect my calls.

From 27th Oct 09 to till date I contact on your call centre and mail to [protected]@whirlpool.com, no response on both side.

Poor Service

FRIDGE — Not cooling

Fridge not working. Reprentative o[censored]nited home care[protected] visited but after that no body came again to attend the problem. I am following daily basis but it has passed more than 15 days. I think I am culprit why I have purchased the GODREJ fridge who does not care for customer.

Whirlpool Fridge — Not cooling

we had purchased this fridge from Adishwar India Ltd. Laxmi Devi Nagar, Bangalore - 560058
MODEL:-
whirlpool ref frost free 410ltr DLX professional-carbon/inoxern invested in. i didnt know that whirlpool was such a bad make and such a bad service. We paid Rs30,000/ for this damn firdge and just as it turned a year old all the problems started. in a months time we got it checked 4 times and even replaced apart which cost us Rs 4000/ But, still the problem is not solved. so much of our food is gone in the dustbin casue it doesnt cool at all......

to be very honest this is the worst product I hve ever invested in our entire life.... Infact i am spreading the word to all my known people not do this mistake wht i hve done please dont dont buy this brand name stuff.

If you can get this problem solved for me thn i might think that yes whrilpool does care for his customers.

Sir, Whirlpool is a hopless company. I fully agree with Mr.R.K.Malhotra.His complaint against whirlpool fridge is fully justified.AC Of this company is also of low quility. The life of AC is hardly 2-3 years as I come to know.

A.K.KHANNA

Sir, Fridge of whirlpool is hopless one. I will not recommend to
buy the products of whirlpool company.

BHAGAT SINGH

I agree with the complaint of Mr R.K.Malhotra regarding the Whirlpoool refrigerator. My Mama also purchased this fridge and had to got it replaced from the company as so many complaints were there. I dont know what has happen to this company that so many complains are coming.


sahil

Sir, This company is basically fooling public as their products are useless
One should avoid to buy the products of Whirlpool.

A.K.KHANNA

Sir, I agree with the complaint of Mr R.K.Malhotra regarding the Whirlpoool. Basically company is depending upon agents and can not sort out the problem.In my opinion firm should replace the fridge uncondionally.


Sumit

Whirlpool — non cooling of the fridge

we brought a fridge worth rs 28,000.00 model ff 400 elite model from the company on the 11th of aug 2008 with the extende amc of rs 4,000.00 every thing was fine till march 2010 then the problems started and we made complaints regarding the non colling of the same technicals came and the problem was sorted out then again after three days same thing happened again they came and said that there is a leakeage problem again they filled the gas and said everything will be fine from now onwards but again the very next day same problem started. we were told that something is wrong with the compressor so the took our fridge to the workshop and returned it after 5 days saying everthing is now normal then after 5 days the fridge was iin its previous condition i,e non-cooling again after some days people came and took the same for repair to the work shopand lastly they changed the compressor and the fridge worked for 6 months .now again from april the same problem is what we are facing in the hot that there is no cooling in the fridge now after repeated complints the technicals are coming filling the gas but nothing is effecting the box mnow my major cincern is that the metal box is of no use to me it is only occuping the space in my house and consuming electricity

pls suggest what should we do in such a hot season
tripti
[protected]

Whirlpool Fridge — forgery case

I have made an AMC of Rs 2539 from Serco BPO Pvt Ltd from your service partner, recv no C 12239 dated 2/9/2010 for my refrigerator for 2 years ie upto 2013 in the mean time i got my fridge repaired and paid Rs 2643 which am not suppose to pay as the person told me that he wont accept the AMC....i have called your customer care number of times but there was no action taken...i need my payment to be refunded and plz make a note of it for future and expecting a better service from your side ....i am leaving my contact details below
Sunil kumar
Kothi no 31 Sec 10 Dwarka
New Delhi
[protected]
[protected]@gmail.com

about washing machine

in my washing machine under dryer water is store not drain out from machine