Whirlpool Washing Machine — washing machine not working
Sir i have purchased a Whirlpool washing machine nearly 2 years ago. But After every 4-5 months it not works properly Now also it is not working from past 12 days The motor of the washing machine is not working i have called the customer care and they give me assurance for the repairing of machine in 2 working days, i have called customer care center on 12 september ,2011. My complaint reference no.is DL[protected] Everytime I call in customer care they said your complaint is in progress but no one is doing from so far and they have forward my complaint to Mr.Rahul(service engineer) of service center but from past 10 days he is not coming to solve the issue everytime we call he say i am coming or your complaint is in progress But how much time it will take to solve the issue.I have called atleast 10 times but no action is taken. The company service is very poor. No one is helping there.Please look into this matter and send the service engineer as much as possible.On 23 june , 2011 i have called customer care but no solution is there.on the same day engineer visited to see washing machine but they have no part .Now if it is not done tomorrow I will definately go to consumer court on Monday positively.
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