[Resolved] www.Freecharge.in — Online Recharge not done and money deducted | |||
I have done recharge of Rs. 222 on mobile no. [protected] using www.freecharge.in thrice on 21/10/2011 and 24/10/2011. Twice from my one account and 1 time from my another account and I did not receive any recharge on my mobile no. but my money got deducted on both the days which incurred a total loss of Rs. 666.00 to me. I mailed them regarding this hoping that they will resolve this issue but they did not even care of replying my back. Below are the details of my recharge. Recharge on 21/10/2011 (Rs. 222) : mobile no. [protected] , transaction details: pos[protected] ccavenues sbipg recharge on 24/10/2011 (Rs. 222) : mobile no. [protected], transaction details: pos[protected] ccavenues sbipg recharge on 24/10/2011 (Rs. 222) : mobile no. [protected], transaction details: pos 786963 ccavenues sbipg please resolve it ASAP. Was this information helpful? | |||
Aug 16, 2016 Complaint marked as Resolved Verified Support Feb 21, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greetings from Freecharge.in On the basis of your information our payment gateway has checked their records and were unable to trace the transaction for the below mentioned transaction details . We request you to provide us with the additional details like Authorization AUTH Code number so that we can look into the matter further For further queries feel free to write us at http:/www.Freecharge.In/Customersupport/Upload/ Warm Regards, Freecharge Team http://www.freecharge.in Happy Freecharging!!! | |||
 5 Comments | |||
Comments
sir,
i am mahit kumar sutradhar,
my mobile no. is [protected]. i am your regular customer. i am recharge it @ two times . so pay has detected but balance not receive in my phone .
sir detail list for sbi data.. so plz needful your help.
1. rs. 28 first time detail for sbi. TO TRANSFER
INB Avenues India Pvt. Ltd CCA12HJMD594IGC2328676 TRANSFER TO [protected] AVENUES INDIA PRIVATE
2. rs.20 second time detail for sbi TO TRANSFER INB Avenues India Pvt. Ltd CCA12HJMD603IGC2328802 TRANSFER TO [protected] AVENUES INDIA PRIVATE
regards,
mahit kumar
phone no.1. [protected]
2. [protected]
i am mahit kumar sutradhar,
my mobile no. is [protected]. i am your regular customer. i am recharge it @ two times . so pay has detected but balance not receive in my phone .
sir detail list for sbi data.. so plz needful your help.
1. rs. 28 first time detail for sbi. TO TRANSFER
INB Avenues India Pvt. Ltd CCA12HJMD594IGC2328676 TRANSFER TO [protected] AVENUES INDIA PRIVATE
2. rs.20 second time detail for sbi TO TRANSFER INB Avenues India Pvt. Ltd CCA12HJMD603IGC2328802 TRANSFER TO [protected] AVENUES INDIA PRIVATE
regards,
mahit kumar
phone no.1. [protected]
2. [protected]
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i did my transaction on 7th march 2015... but its pending till now !!Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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www.freecharge.in — Money deducted but recharge not done
I have done recharge of Rs. 222 on mobile no. [protected] using www.freecharge.in twice on 21/10/2011 and 24/10/2011 and i did not receive any recharge on my mobile no. but my money got deducted on both the days which incurred a total loss of Rs. 444.00 to me. I mailed them regarding this hoping that they will resolve this issue but they did not even care of replying my back. Below are the details of my recharge.Recharge on 21/04/2011 : Mobile no. [protected] , Transaction details: POS[protected] CCAVENUES SBIPG
Recharge on 24/04/2011 : Mobile no. [protected], Transaction details: POS[protected] CCAVENUES SBIPG
Please resolve it ASAP.