[Resolved] www.Paytm.com — Deducting money on no recharge | |||
I have tried to recharge my MTS Datacard [protected] 2 times for 198 from www.paytm.com. I made the payment with my HDFC Credit Card. Both times, the website showed HDFC has rejected your payment while I received the SMS from the bank that payment has been successful from my credit card. And the transaction reflects on my Credit Card Statement which means paytm has received the amount but never recharged my datacard. It has happened twice. First time on 8 Dec and second time on 25 Dec. ORDER NO : 12472441 Thank you. Khushoo Mahajan [protected] [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I have tried to recharge my MTS Datacard 2 times for 647/- from www.paytm.com. I made the payment with my HDFC Credit Card. Both times, the transaction show unsuccessful but amount has deducted from HDFC credit card .I received the SMS from the bank that deducted amount. And the transaction reflects on my Credit Card Statement which means paytm has received the amount but never recharged my datacard. Later I got back one time amount of Rs 647/- in my credit card account. but still another time is pending of Rs 647/-. Do the need ful against unsuccessful transaction
It has happened twice.Date: 14/11/2011
1. Order NO: 8892715
2. Order No: 8891977
Thank you.
Biplab Kr Mandal
[protected]
[protected]@rediffmail.com
It has happened twice.Date: 14/11/2011
1. Order NO: 8892715
2. Order No: 8891977
Thank you.
Biplab Kr Mandal
[protected]
[protected]@rediffmail.com
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We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
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We have checked your Order history on www.paytm.com. We request you to send us the bank statement in order to resolve this issue as early as possible.
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