[Resolved] www.Freecharge.in — Amount deducted but not recharged | |||
I had recharged my TATA sky, with amount of 212 Rs. but it has not been credited in my a/c instead of that balance got deducted from my SBI A/c, Customer's TATA Sky ID Number : [protected] Total Amount : INR (Indian Rupees) 222.00 Merchant Site URL : www.freecharge.in Order Number: 11568417 Regards Barun [protected] Was this information helpful? | |||
Aug 18, 2016 Complaint marked as Resolved Verified Support Mar 03, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greeting from Freecharge.in Refund for the Order 11568417 has already been processed on 23.02.12. Request you to mail us the snapshot of your bank statement from 23.02.12 onwards till date so that we can take a follow up with our payment gateway for the same. Alternatively you can also visit the below mentioned link, in order to assist you better. http://support.freecharge.in Once you submit all the details, your query will be addressed with in 24 hrs. Regards, Freecharge Team www.freecharge.in Happy Freecharging!!! | |||
 3 Comments | |||
Comments
Hi,
It was unsucessful transaction. Refund have been processed from our end today. It will take 3-7 working days for the refund to reflect in your account depending on your bank's procedure.
Regards
Customer Care Freecharge
It was unsucessful transaction. Refund have been processed from our end today. It will take 3-7 working days for the refund to reflect in your account depending on your bank's procedure.
Regards
Customer Care Freecharge
hi tried recharging my account today phone no: +91 [protected]
user id patel.[protected]@gmail.com
via sbi debit card the money has beend deducted but no recharge has been done by them
also they dont have any telephone number listed on their website to contact for customer support
user id patel.[protected]@gmail.com
via sbi debit card the money has beend deducted but no recharge has been done by them
also they dont have any telephone number listed on their website to contact for customer support
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
Freecharge — AC has been credited but recharge not done
My A/c been debited but recharge was not done by FREE CHARGE, an SMS I also received confirming that recharge unsuccessful.I am astonished with the cheating of such sites.Details are as follows.Merchant Site URL : www.freecharge.in
Order Number: 957864 Order Received: Feb 21, 2011
Total Amount : INR (Indian Rupees) 110.00
Visa Account Holder : Akash Shah
Billing Address : (As entered by the Customer)
94/3 Vallabh Nagar
Indore Madhya Pradesh
452001 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 117.196.187.35
Recipient's Name : N/A
Shipping Address :
N/A
N/A N/A
N/A N/A
Recipient's Phone Number :
N/A
Special Instructions :
None
Please guide how to get refund or take legal action against such fraud sites.
Regards,
Akash Shah
[protected]